Store Operations Lead

Placements24; Soweto; On-site; ZAR 260,000 - 380,000; Full time

Benefits offered by this job

Competitive salary

Staff discounts

Training and development

Brand exposure

Job summary

Placements24 is seeking a proactive Store Operations Lead to manage the day-to-day operational efficiency of their Soweto retail store. You will oversee inventory management, stock control, merchandising, and staff support, ensuring high standards of store presentation and stock availability.

The ideal candidate will have solid retail operations experience, meticulous attention to detail, and the ability to juggle multiple priorities while upholding company standards and customer satisfaction.

Qualifications

• Proven experience in retail operations, stock management, or a similar role.
• Strong inventory control, visual merchandising, and loss prevention techniques.
• Excellent organizational and time management skills.
• Proficiency in using POS systems and basic computer applications.
• Strong attention to detail and accuracy in all tasks.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• Physical ability to stand for extended periods, lift moderate weight, and handle stock tasks.
• Residing in or willing to commute to the Soweto area.

Responsibilities

• Overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Managing inventory levels, stock counts, and timely replenishment.
• Implementing and maintaining visual merchandising guidelines to present products attractively.
• Assisting with staff scheduling, training, and operational support to the team.
• Monitoring stock integrity, loss-prevention measures, and stock takes.
• Ensuring the store is clean, organized, and safe for staff and customers.
• Processing incoming and outgoing stock with accurate records.
• Troubleshooting operational issues and escalating complex problems to management.
• Supporting the Store Manager in achieving operational KPIs.
• Maintaining accurate records of operational activities and stock movements.

Skills

Retail operations

Inventory control

Loss prevention

Visual merchandising

Organizational skills

Time management

POS systems

Attention to detail

Communication

Teamwork

Tools

POS systems

Job description

About the Role

Our client is seeking a proactive and organized Store Operations Lead to manage the day-to‑day operational efficiency of their retail store located in the vibrant community of Soweto, Gauteng . This role is essential for ensuring that store operations run smoothly, from inventory management and stock control to visual merchandising and staff support. You will be responsible for maintaining high standards of store presentation, ensuring stock availability, and assisting the Store Manager in various operational tasks. The ideal candidate has a strong understanding of retail operations, excellent attention to detail, and the ability to effectively manage multiple priorities. This position requires a dedicated individual who can contribute to a positive store environment and customer experience in Soweto . We are looking for someone who can take initiative, problem‑solve effectively, and ensure the store operates at peak performance. Your efforts will directly contribute to the store's success and the satisfaction of our customers.

Key Responsibilities

• Overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Managing inventory levels, conducting stock counts, and ensuring timely replenishment.
• Implementing and maintaining visual merchandising guidelines to ensure product presentation is appealing.
• Assisting with staff scheduling, training, and providing operational support to the team.
• Monitoring stock integrity, implementing loss prevention measures, and managing stock takes.
• Ensuring the store is clean, organized, and safe for staff and customers.
• Processing incoming and outgoing stock, ensuring accuracy in records.
• Troubleshooting operational issues and escalating complex problems to management.
• Supporting the Store Manager in achieving operational KPIs.
• Maintaining accurate records of operational activities and stock movements.

Requirements

• Proven experience in retail operations, stock management, or a similar role.
• Strong understanding of inventory control, visual merchandising, and loss prevention techniques.
• Excellent organizational and time management skills.
• Proficiency in using POS systems and basic computer applications.
• Strong attention to detail and accuracy in all tasks.
• Ability to work independently and as part of a team.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays, as needed.
• Physical ability to stand for extended periods, lift moderate weight, and perform stock‑related tasks.
• Residing in or willing to commute to the Soweto area.

Benefits

• Competitive salary and opportunities for growth within the company.
• Staff discounts on store merchandise.
• A supportive and collaborative work environment.
• Be part of a well‑known retail brand.
• Gain valuable experience in store operations management.
• Contribute to the successful operation of a busy retail store.
• Training and development opportunities.
• A role that offers hands‑on operational involvement.
• Opportunity to make a direct impact on store performance and customer satisfaction.