Store Manager: Drive Sales, Lead Team & Service

TFG (The Foschini Group); Wes-Kaap; Vor Ort; ZAR 350.000 - 550.000; Vollzeit

Benefits dieser Stelle

Employee discounts

Zusammenfassung

The Foschini Group, Market-leading retailer, is seeking a Store Leader for Sportscene with strong leadership, customer focus and merchandising skills. You will drive turnover, manage staff, control costs, and ensure excellent service to customers.

You will lead recruitment, staff development, and performance, while executing brand merchandising standards and strategies to enhance the customer experience across the store.

Qualifikationen

• Matric certificate is required.
• Minimum 3 years in retail with at least 1 year in store leadership.

Aufgaben

• Driving turnover to achieve targets.
• Controlling expenses.
• Managing stock losses to limit shrinkage.
• People management including recruitment, development, and relations.
• Executing in-store merchandising strategies and standards.
• Delivering customer service and satisfaction per strategy.

Kenntnisse

Builds Loyalty

Customer Service

Customer Value

Customer Focus

Present Solutions

Sales Conversations

Buying Influences

Digital Communications

Handle Resistance

Sales Process

Customer Challenges

Negotiation

Planning

Organizing

Policy & Procedures

Sales Strategy

Leadership

Ausbildung

Matric certificate

Jobbeschreibung

The Foschini Group, Market-leading retailer, is seeking a Store Leader for Sportscene with strong leadership, customer focus and merchandising skills. You will drive turnover, manage staff, control costs, and ensure excellent service to customers.

You will lead recruitment, staff development, and performance, while executing brand merchandising standards and strategies to enhance the customer experience across the store.