Retail Floor Supervisor: Lead, Motivate & Drive Store KPIs

TFG (The Foschini Group)

Wes-Kaap

Sur place

ZAR 120 000 - 180 000

Plein temps

14 jours+

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Résumé du poste

Totalsports within The Foschini Group (TFG) is seeking a store leader to drive exceptional customer service and operational excellence. You will lead a motivated team, manage merchandise and visuals, and focus on KPIs such as turnover and new accounts.

The role requires flexibility and strong leadership to meet business needs. The successful candidate will have a Matric certificate and at least 3 years of retail experience, including 1 year in store leadership, with excellent communication and

Qualifications

Matric certificate is required.
Minimum 3 years retail experience with at least 1 year in store leadership.
Strong leadership, interpersonal and communication skills.
Ability to adapt to customers and situations with urgency.
Flexible scheduling to meet business needs.

Responsabilités

Support the store management team to provide outstanding leadership to the store team.
Ensure the team executes operational excellence with a customer-centric mindset.
Generate motivation and commitment within the store.
Allocate time effectively and handle multiple tasks and priorities.
Provide input and manage merchandise and visual principles.
Drive performance through store KPIs (turnover, rewards, new accounts, visuals).