Store Leader: Elevate Sales, Service & People

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 240,000 - 360,000; Full time

Job summary

The Foschini Group in Wes-Kaap is seeking an experienced Store Leader to drive turnover, control costs and lead a high-performing retail team. You will manage stock, oversee recruitment and staff development, and ensure alignment with our merchandising standards.

_role requires 2-3 years retail experience with at least 1 year in store leadership, a Matric certificate, and a strong focus on customer satisfaction and sales performance.

Qualifications

• A Matric certificate.
• Minimum 2-3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Skills

Customer Loyalty

Customer Service

Sales Leadership

Negotiation

Planning & Organizing

Staff Development

People Management

Customer Focus

In-store Merchandising

Communication

Education

Matric certificate

Job description

The Foschini Group in Wes-Kaap is seeking an experienced Store Leader to drive turnover, control costs and lead a high-performing retail team. You will manage stock, oversee recruitment and staff development, and ensure alignment with our merchandising standards.

_role requires 2-3 years retail experience with at least 1 year in store leadership, a Matric certificate, and a strong focus on customer satisfaction and sales performance.