Retail Store Leader: Drive Growth & Customer Delight

TFG (The Foschini Group)

Wes-Kaap

On-site

ZAR 350,000 - 450,000

Full time

14 days+
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Job summary

Totalsports at TFG (The Foschini Group) is seeking a Store Manager to drive turnover, control expenses and lead a high-performing team in a dynamic retail environment. The role focuses on achieving sales targets while maintaining brand standards across stores.

You will recruit and develop staff, implement in-store merchandising, manage stock losses, and ensure excellent customer service, aligning with the company’s customer service strategy and values across Totalsports locations.

Qualifications

  • A Matric certificate.
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

  • Driving turnover to ensure the achievement of targets
  • Controlling expenses
  • Managing stock losses to ensure shrinkage is in line with the Company standard
  • People management, including recruitment, development of staff, employee relations, performance management
  • Executing in-store merchandising strategy and standards
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Skills

Customer Loyalty
Customer Service
Leadership
Sales Skills
Negotiation
Planning & Organizing
Strategic Sales Planning
Team Management

Education

Matric certificate

Job description

Totalsports at TFG (The Foschini Group) is seeking a Store Manager to drive turnover, control expenses and lead a high-performing team in a dynamic retail environment. The role focuses on achieving sales targets while maintaining brand standards across stores.

You will recruit and develop staff, implement in-store merchandising, manage stock losses, and ensure excellent customer service, aligning with the company’s customer service strategy and values across Totalsports locations.

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