Store Leader: Grow Sales & Delight Customers

TFG (The Foschini Group); Wes-Kaap; Vor Ort; ZAR 360.000 - 520.000; Vollzeit

Zusammenfassung

TFG (The Foschini Group) is seeking a Store Leader to drive turnover, control expenses, and manage staff across a busy retail environment. You will lead recruitment, development, and performance management while upholding merchandising standards and delivering exceptional customer service to meet customer demands.

The role requires a Grade 12 qualification, at least 3 years in retail, and 2+ years in store leadership.

Qualifikationen

• A Grade 12 qualification is required.
• Minimum 3 years of retail experience.
• Minimum 2 years of Store Leadership/Management experience.

Aufgaben

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Kenntnisse

Interest in fashion

Customer service focus

Organised and thorough

Profit and turnover driven

Manage risk

Effective communication

Resourceful and initiative

Fast-paced problem solving

Customer value management

Ausbildung

A Grade 12 qualification

Tools

Office Systems

Jobbeschreibung

TFG (The Foschini Group) is seeking a Store Leader to drive turnover, control expenses, and manage staff across a busy retail environment. You will lead recruitment, development, and performance management while upholding merchandising standards and delivering exceptional customer service to meet customer demands.

The role requires a Grade 12 qualification, at least 3 years in retail, and 2+ years in store leadership.