Store Floor Leader & KPI Driver

TFG (The Foschini Group); Wes-Kaap; Vor Ort; ZAR 240.000 - 420.000; Vollzeit

Zusammenfassung

The Foschini Group (TFG)Sportscene brand is seeking a store leader inSouth Africa to drive exceptional customer experiences and lead the store team.

You will translate business priorities into action, coach staff, optimize visuals, and ensure KPI targets such as turnover and new accounts are met. This role requires flexibility, strong leadership, and the ability to multi-task in a fast-paced retail environment.

Qualifikationen

• Minimum 3 years retail experience with at least 1 year in store leadership.
• Flexible and able to adapt to different customers and situations.
• Strong leadership, interpersonal and communication skills.
• Ability to work a flexible schedule to meet business needs.
• Ensure customer satisfaction by executing our customer service strategy.
• Strategic sales planning and managing the sales process.
• Customer value management and KPI focus.

Aufgaben

• Support store management with outstanding leadership to the store team.
• Drive operational excellence through a customer centric mindset.
• Generate motivation and commitment within the store.
• Allocate time effectively and handle multiple priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through store KPIs such as turnover and new accounts.

Kenntnisse

Store leadership

Retail experience

Customer service

Communication skills

Time management

Strategic sales planning

Sales process management

Customer value management

Ausbildung

Matric certificate

Jobbeschreibung

The Foschini Group (TFG)Sportscene brand is seeking a store leader inSouth Africa to drive exceptional customer experiences and lead the store team.

You will translate business priorities into action, coach staff, optimize visuals, and ensure KPI targets such as turnover and new accounts are met. This role requires flexibility, strong leadership, and the ability to multi-task in a fast-paced retail environment.