Store Team Leader – KPI-Driven & Customer-Focused

TFG (The Foschini Group); Wes-Kaap; Sur place; ZAR 350 000 - 520 000; Plein temps

Résumé du poste

The Foschini Group (TFG) is seeking a proactive store leader for Sportscene in the Western Cape to drive performance, motivate teams, and deliver outstanding customer service. You will support store management, manage priorities, and input on merchandising and visuals to align with brand standards.

This role requires at least 3 years in retail with 1 year in store leadership, strong leadership and communication skills, and the ability to work flexible hours in a dynamic environment.

Qualifications

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
• High flexibility and ability to adapt to different customers and situations.
• A high sense of urgency with demonstrated ability to work independently.
• An outstanding leadership, interpersonal and communication skills.

Responsabilités

• The ability to support the store management team to provide outstanding leadership to the store team.
• Ensures the team executes operational excellence through a customer centric mindset.
• Generating high levels of motivation and commitment within the store.
• Allocate time effectively; handle multiple tasks and completing priorities.
• Provide input and manage merchandise and visual principles.
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).

Connaissances

Retail experience

Store leadership

Flexibility

Urgency

Leadership

Communication

Schedule flexibility

Customer service

Strategic Sales Planning

Sales process management

Customer value management

Formation

Matric certificate

Description du poste

The Foschini Group (TFG) is seeking a proactive store leader for Sportscene in the Western Cape to drive performance, motivate teams, and deliver outstanding customer service. You will support store management, manage priorities, and input on merchandising and visuals to align with brand standards.

This role requires at least 3 years in retail with 1 year in store leadership, strong leadership and communication skills, and the ability to work flexible hours in a dynamic environment.