Soweto Store Operations Lead

Placements24; Soweto; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Staff discounts

Retirement fund contributions

Job summary

Placements24 in Soweto is seeking a Store Operations Supervisor to oversee daily store operations and lead a team of retail associates. You will ensure top customer service, accurate inventory, and clean, well-presented stores.

The role supports the Store Manager in driving efficiency and a positive, productive work environment. Ideal candidates will have proven supervisory experience in retail, strong leadership, and excellent organizational and cash-handling skills.

Qualifications

• Experience in supervising retail staff in a high-volume store.
• Strong leadership and delegation abilities.
• Proven track record of inventory control and loss prevention.
• Excellent customer service and cash handling.
• Proficient with POS systems and basic computer skills.
• Ability to communicate clearly and organize workflows.

Responsibilities

• Assist Store Manager with daily store operations and opening/closing.
• Supervise retail associates and ensure adherence to policies.
• Oversee inventory, receiving, stocking, and shrinkage control.
• Manage cash handling procedures and till reconciliation.
• Maintain store presentation and merchandising standards.
• Address customer inquiries and resolve issues promptly.
• Support staff training and development and promotions rollout.

Skills

Leadership

Retail ops

Inventory mgmt

Cash handling

Customer service

POS systems

Communication

Organization

Team management

Flexibility

Education

High school diploma

Tools

POS terminals

Job description

Placements24 in Soweto is seeking a Store Operations Supervisor to oversee daily store operations and lead a team of retail associates. You will ensure top customer service, accurate inventory, and clean, well-presented stores.

The role supports the Store Manager in driving efficiency and a positive, productive work environment. Ideal candidates will have proven supervisory experience in retail, strong leadership, and excellent organizational and cash-handling skills.