Hybrid Retail Store Supervisor — Lead & Elevate Sales (Soweto)

Placements24; Soweto; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Staff discounts

Hybrid work environment

Job summary

Placements24 in Soweto, Gauteng, is seeking a reliable Retail Store Supervisor to oversee daily store operations, support the sales team, and ensure excellent customer service. The role blends hands-on leadership with report-driven management in a hybrid setting.

You will monitor stock, assist with inventory, maintain store standards, and help implement sales strategies while training new staff and ensuring health and safety compliance.

Qualifications

• Previous experience in a retail supervisory or senior sales role is essential.
• Strong understanding of retail operations and customer service principles.
• Excellent interpersonal and communication skills.
• Ability to lead and motivate a small team.

Responsibilities

• Assist the Store Manager in overseeing daily store operations, ensuring efficiency and adherence to company standards.
• Provide guidance and support to retail sales associates, fostering a positive and productive team environment.
• Monitor stock levels, assist with inventory management, and ensure accurate stock counts.
• Ensure the store maintains high standards of cleanliness, organization, and visual merchandising.
• Handle customer inquiries, feedback, and complaints in a professional and timely manner.
• Support the implementation of sales strategies and promotional activities.
• Process transactions accurately and manage cash handling procedures.
• Contribute to the training and development of new team members.
• Ensure compliance with health, safety, and security policies.
• Report on key store metrics and operational performance as required.

Skills

Retail supervision

Team leadership

Customer service

Inventory management

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Placements24 in Soweto, Gauteng, is seeking a reliable Retail Store Supervisor to oversee daily store operations, support the sales team, and ensure excellent customer service. The role blends hands-on leadership with report-driven management in a hybrid setting.

You will monitor stock, assist with inventory, maintain store standards, and help implement sales strategies while training new staff and ensuring health and safety compliance.