Soweto Retail Floor Leader — Drive Sales & Service

Placements24; Soweto; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary & bonus

Health & retirement benefits

Employee discount

Career growth

Brand leadership development

Job summary

Placements24 is seeking a highly motivated Floor Manager to lead the flagship store in Soweto. You will oversee daily sales floor activities, staff performance, and achieve sales targets while maintaining an engaging environment for customers and staff.

The role requires strong leadership, excellent communication, and a deep understanding of retail operations. Competitive benefits and growth opportunities are offered within a leading retail brand in Soweto.

Qualifications

• Experience in a retail management or supervisory role.
• Ability to lead, motivate and develop a sales team.
• Strong understanding of retail operations, sales techniques and customer service.
• Excellent communication, interpersonal and problem-solving skills.
• Proficient in POS technology and retail management systems.

Responsibilities

• Supervise and direct the sales floor team, ensuring operational efficiency and customer service.
• Drive sales performance by implementing effective sales strategies and motivating the team.
• Manage staff scheduling, training and performance.
• Oversee inventory levels, stock replenishment and visual merchandising.
• Handle complex customer inquiries and resolve escalated issues.
• Ensure compliance with company policies and health & safety regulations.

Skills

Retail leadership

Team motivation

Retail operations

Customer service

POS technology

Flexibility

Tools

POS systems

Job description

Placements24 is seeking a highly motivated Floor Manager to lead the flagship store in Soweto. You will oversee daily sales floor activities, staff performance, and achieve sales targets while maintaining an engaging environment for customers and staff.

The role requires strong leadership, excellent communication, and a deep understanding of retail operations. Competitive benefits and growth opportunities are offered within a leading retail brand in Soweto.