Soweto Retail Store Supervisor - Growth & Perks

Placements24; Soweto; Sur place; ZAR 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Health and wellness benefits

Discounts on company products

Training and development opportunities

Career growth opportunities

Résumé du poste

Placements24 in Soweto is seeking a Retail Store Supervisor who thrives in a fast-paced, customer-facing environment. You will supervise sales associates, guide daily tasks, and ensure exceptional customer experiences on the shop floor.

The role focuses on maintaining store standards, assisting customers, processing transactions, and supporting promotions. Strong communication, teamwork, reliability, and a proactive attitude are essential for success and growth within the retail team.

Qualifications

• Previous experience in retail sales or customer service.
• Supervisory experience is a plus.
• Strong interpersonal and communication skills.
• Ability to work in a team.
• Flexibility to work evenings, weekends, and public holidays.
• Basic understanding of POS systems.
• Reliability and punctuality.

Responsabilités

• Supervise and support sales associates on the sales floor.
• Provide prompt, friendly, and efficient service.
• Assist customers with product selection, answering questions, and providing information.
• Handle customer inquiries, concerns, and complaints, escalating to management when necessary.
• Maintain store appearance and organization, ensuring displays are tidy and well-stocked.
• Process customer transactions accurately at the point of sale.
• Assist with opening and closing procedures as required.
• Monitor stock levels and communicate needs for replenishment to management.
• Support the implementation of sales initiatives and promotions.
• Uphold company policies and procedures related to customer service, safety, and security.

Connaissances

Customer service orientation

Communication skills

Team player

Reliability

Flexibility

Formation

High school diploma

Outils

POS systems

Description du poste

Placements24 in Soweto is seeking a Retail Store Supervisor who thrives in a fast-paced, customer-facing environment. You will supervise sales associates, guide daily tasks, and ensure exceptional customer experiences on the shop floor.

The role focuses on maintaining store standards, assisting customers, processing transactions, and supporting promotions. Strong communication, teamwork, reliability, and a proactive attitude are essential for success and growth within the retail team.