Retail Operations Supervisor — Lead & Inventory (Soweto)

Placements24; Soweto; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Medical aid contributions

Career growth opportunities

Job summary

Placements24 in Soweto, Gauteng is seeking a dedicated Retail Operations Supervisor to oversee daily store activities and support the Store Manager. The role requires on-site presence with hybrid flexibility for administrative tasks, focusing on efficiency, service quality, and team guidance.

You will supervise operations, assist with inventory, and drive sales targets while maintaining high customer service standards.

Qualifications

• High school diploma or equivalent.
• Previous experience in a retail supervisory or senior sales associate role is required.
• Familiarity with POS systems and basic computer skills.

Responsibilities

• Supervise daily retail operations, ensuring adherence to company standards and procedures.
• Assist in managing inventory, including receiving, stocking, and conducting stock counts.
• Monitor sales performance and support the team in achieving targets.
• Provide guidance and support to retail associates, fostering a positive team environment.
• Ensure excellent customer service is provided at all times.
• Handle customer inquiries and resolve issues effectively.
• Maintain store presentation, cleanliness, and safety standards.
• Assist with opening and closing procedures.

Skills

Retail supervision

Leadership

Communication

Teamwork

Time management

Education

High school diploma or equivalent

Tools

POS systems

Basic computer skills

Job description

Placements24 in Soweto, Gauteng is seeking a dedicated Retail Operations Supervisor to oversee daily store activities and support the Store Manager. The role requires on-site presence with hybrid flexibility for administrative tasks, focusing on efficiency, service quality, and team guidance.

You will supervise operations, assist with inventory, and drive sales targets while maintaining high customer service standards.