Senior Insurance Policy Administrator

Placements24; Sandton; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Professional development opportunities

Stable and reputable organization

Job summary

Placements24 in South Africa is seeking a Senior Insurance Policy Administrator for a fully remote role. You will oversee policy issuance, endorsements, renewals and cancellations, ensuring data accuracy and regulatory compliance.

The role requires at least 4 years in insurance policy administration, strong knowledge of policy structures, and proficiency with MS Office and policy systems. You will support stakeholders and help drive process improvements in a remote-first environment.

Qualifications

• Minimum 4 years of experience in insurance policy administration or related field.
• Solid understanding of insurance policy structures and administrative procedures.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Proficiency with policy administration systems and MS Office Suite.

Responsibilities

• Administer and maintain a portfolio of insurance policies, ensuring accuracy and completeness.
• Process endorsements, renewals, and cancellations in a timely manner.
• Verify policy details against applications and documentation.
• Respond to inquiries from policyholders, agents, and internal departments.
• Ensure compliance with insurance regulations and company procedures.
• Assist in training of junior administrative staff.
• Generate policy-related reports as required.
• Identify and resolve discrepancies in policy administration.
• Contribute to process improvements in policy administration.

Skills

Insurance policy administration

Data accuracy

Remote collaboration

Communication

Attention to detail

Education

Diploma in Insurance

Business Administration Diploma

Tools

Policy administration systems

MS Office

Job description

About the Role

Our client, a distinguished name in the **insurance** sector, is actively recruiting for a Senior Insurance Policy Administrator to join their established, fully remote operations. This key position is responsible for the meticulous management and administration of insurance policies from issuance through to renewal and endorsements. You will oversee the daily workflows, ensure data accuracy, and provide expert support to both internal teams and policyholders. This is a **remote-first** role, requiring a high degree of organizational skill, attention to detail, and proficiency with digital administrative tools. You will play a crucial role in maintaining the integrity of our client's policy database and ensuring a smooth, efficient experience for all stakeholders. The ideal candidate possesses a strong background in insurance administration and thrives in an independent, results-oriented remote working environment. Your expertise will be vital in upholding the high standards of service our client is known for.

Key Responsibilities

• Administer and maintain a portfolio of insurance policies, ensuring accuracy and completeness.
• Process policy endorsements, renewals, and cancellations in a timely and efficient manner.
• Verify policy details against applications and supporting documentation.
• Respond to inquiries from policyholders, agents, and internal departments regarding policy information.
• Ensure compliance with all relevant **insurance** regulations and company procedures.
• Assist in the training and guidance of junior administrative staff.
• Generate policy-related reports as required.
• Identify and resolve discrepancies or issues related to policy administration.
• Contribute to the continuous improvement of policy administration processes.

Requirements

• Minimum of 4 years of experience in **insurance** policy administration or a related field.
• In-depth understanding of insurance policy structures and administrative procedures.
• Exceptional attention to detail and accuracy in data entry and record-keeping.
• Proficiency with policy administration systems and common office software (MS Office Suite).
• Strong organizational and time management skills, essential for a **remote** role.
• Excellent communication and interpersonal skills for effective stakeholder interaction.
• Ability to work independently and meet deadlines consistently.
• Familiarity with **South African** insurance market practices is preferred.
• A relevant diploma or certification in insurance or business administration is advantageous.

Benefits

• Competitive annual salary package.
• Enjoy the flexibility and convenience of a **fully remote** work arrangement.
• Opportunities for professional development and career advancement within the **insurance** field.
• Be part of a stable and reputable organization.
• Contribute to efficient and accurate policy management.