About the Role
Our client, a progressive insurance provider, is excited to offer a fully remote opportunity for an Insurance Policy Administrator to join their growing team. This position is ideal for a meticulous and organized individual seeking flexibility in their work arrangements, based anywhere in relation to Kimberley, Northern Cape . The Insurance Policy Administrator will be responsible for managing the lifecycle of insurance policies, from issuance to endorsements and renewals, ensuring accuracy and compliance. You will serve as a key point of contact for policy-related inquiries, providing excellent service to brokers and policyholders. This role requires strong administrative skills, a keen eye for detail, and the ability to manage tasks efficiently in a remote work setting. This is a fantastic chance to contribute to a reputable company while enjoying the benefits of a remote-first work environment. Join a team that embraces technology and modern work practices.
Key Responsibilities
- Process new insurance policy applications, ensuring all required documentation and information is received and accurate.
- Manage policy endorsements, updates, and changes according to company procedures and client requests.
- Handle policy renewals, preparing necessary documentation and communicating with policyholders and brokers.
- Accurately enter and maintain policy data within the company's management system.
- Generate policy documents, schedules, and certificates for distribution.
- Respond to policy-related inquiries from internal teams, brokers, and customers in a timely and professional manner.
- Assist with the reconciliation of policy records and premium payments.
- Ensure compliance with all relevant insurance regulations and internal policies.
- Support the underwriting team with administrative tasks as required.
- Maintain organized electronic records of all policy-related activities.
Requirements
- A high school diploma or equivalent is required; a relevant tertiary qualification or insurance certification is a plus.
- Minimum of 2 years of experience in an administrative role, preferably within the insurance industry or a related financial services environment.
- Proficiency in using computer systems and software, including Microsoft Office Suite (Word, Excel, Outlook).
- Excellent attention to detail and accuracy in data management.
- Strong organizational and time management skills, with the ability to prioritize tasks effectively.
- Good written and verbal communication skills.
- Proven ability to work independently and manage workload remotely.
- A reliable internet connection and a dedicated home office setup.
- Familiarity with insurance policy administration processes is highly desirable.
- Residing in South Africa, with a connection to the Kimberley region considered an advantage but not essential due to the remote nature of the role.
Benefits
- Competitive annual salary ranging from to ZAR , based on experience.
- Fully remote work arrangement, offering significant flexibility.
- Contribution towards medical aid and pension fund.
- Opportunities for professional development and training programs.
- A supportive and inclusive remote team culture.
- Access to modern digital tools and platforms.