Remote Insurance Policy Administrator

Placements24; Rustenburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Online training

Remote work

Job summary

Placements24 is seeking a motivated Remote Insurance Policy Administrator to support its insurance operations from anywhere in South Africa. You will manage policy records, endorsements, and data accuracy while communicating with internal teams and external stakeholders.

The role emphasizes independent work, strong organizational skills, and commitment to delivering high-quality client service in a fully remote setting that supports nationwide reach.

Qualifications

• Proven experience in insurance administration or similar role in financial services.
• Strong understanding of insurance policy administration processes.
• Excellent organizational skills with meticulous attention to detail.
• Excellent written and verbal communication for remote work.

Responsibilities

• Administer and maintain insurance policy records, including new policies, renewals, and endorsements.
• Process policy changes and updates accurately in the database systems.
• Respond to inquiries from policyholders, agents, and internal departments regarding policy information.
• Assist with the preparation of policy documents, certificates, and related correspondence.
• Ensure compliance with regulatory requirements and internal procedures for all administrative tasks.

Skills

Insurance administration

CRM systems

Organizational skills

Communication skills

Policy administration processes

Tools

CRM software

Job description

About the Role

Our client is actively seeking a motivated and organized Remote Insurance Policy Administrator to support their operations from anywhere. This position is integral to the smooth functioning of the insurance department, responsible for managing policy details, processing endorsements, and ensuring data accuracy. You will work independently, leveraging technology to communicate with internal teams and external stakeholders. This is an ideal opportunity for an individual who excels in a remote setting, demonstrates exceptional organizational skills, and is committed to providing efficient administrative support that upholds the highest standards of client service and operational excellence, contributing to the company's nationwide reach.

Key Responsibilities

• Administer and maintain insurance policy records, including new policies, renewals, and endorsements.
• Process policy changes and updates accurately in the company's database systems.
• Respond to inquiries from policyholders, agents, and internal departments regarding policy information.
• Assist with the preparation of policy documents, certificates, and other related correspondence.
• Ensure compliance with regulatory requirements and internal procedures for all administrative tasks.

Requirements

• Proven experience in insurance administration or a similar administrative role within the financial services sector.
• Strong understanding of insurance policy administration processes.
• Exceptional organizational skills and meticulous attention to detail.
• Excellent communication skills, both written and verbal, suitable for remote interaction.
• Proficiency in using CRM systems and standard office productivity software, comfortable with remote work tools.

Benefits

• Competitive annual salary reflecting experience and responsibilities.
• Full remote work arrangement, offering unparalleled flexibility.
• Comprehensive health and wellness benefits package.
• Access to online training and professional development resources.
• A dynamic and supportive virtual team culture focused on collaboration and efficiency, serving clients across South Africa.