Senior Fine Dining Restaurant Manager

Placements24; Midrand; On-site; ZAR 750,000 - 1,050,000; Full time

Benefits offered by this job

Health insurance

Retirement fund contributions

Staff meals and discounts

Training and career development

Job summary

Placements24 presents a Senior Fine Dining Restaurant Manager opportunity in Midrand, Gauteng. Lead the flagship restaurant to deliver exceptional service, drive financial performance, and uphold brand standards.

You will partner with the executive chef and management to elevate guest experiences, mentor staff, and optimize operations while ensuring compliance and continuity during high-volume periods.

Qualifications

• 5+ years in restaurant management, with at least 3 years in a senior role within fine dining.
• Proven ability to lead, motivate, and develop hospitality professionals.
• Strong understanding of F&B operations, menu costing, inventory management, and financial reporting.
• Fluency in English and exceptional interpersonal communication.

Responsibilities

• Oversee all daily operations of the fine dining restaurant, ensuring seamless service delivery.
• Mentor and develop a diverse front-of-house team including servers, hosts, and bartenders.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Control labor, inventory, and supplies to meet budget goals.
• Maintain impeccable hygiene, safety, and presentation standards.
• Manage reservations, seating arrangements, and special event bookings.
• Address guest feedback and resolve service issues professionally.
• Conduct regular staff training to uphold standards and introduce new menu items.
• Collaborate with marketing on promotions and local outreach.
• Ensure compliance with health, safety and liquor licensing regulations in Midrand.

Skills

Team leadership

Fine dining operations

Menu costing

Inventory management

Financial reporting

Communication

Wine knowledge

POS systems

Education

Hospitality Management degree

Tools

Restaurant management software

POS systems

Job description

About the Role

Our client, a prestigious hospitality group, is seeking an experienced and dynamic Senior Fine Dining Restaurant Manager to oversee their flagship establishment in the vibrant city of Midrand, Gauteng . This is a critical leadership position responsible for ensuring the highest standards of service, operational efficiency, and financial performance. The ideal candidate will possess a refined palate, exceptional leadership skills, and a proven track record in managing high-volume, upscale dining environments. You will be the face of the restaurant, embodying its commitment to excellence and creating unforgettable experiences for every guest. This role demands a proactive approach to problem-solving and a passion for elevating the culinary journey. You will collaborate closely with the executive chef and the wider management team to drive innovation and maintain a consistent brand identity.

Key Responsibilities

• Oversee all daily operations of the fine dining restaurant, ensuring seamless service delivery.
• Manage and mentor a diverse team of front-of-house staff, including servers, hosts, and bartenders.
• Develop and implement strategies to enhance guest satisfaction and loyalty.
• Control operational costs, including labor, inventory, and supplies, to meet budgetary goals.
• Maintain impeccable standards of hygiene, safety, and presentation throughout the establishment.
• Manage reservations, seating arrangements, and special event bookings.
• Handle guest feedback, complaints, and service recovery with professionalism and efficiency.
• Conduct regular staff training sessions to uphold service standards and introduce new menu items.
• Collaborate with the marketing team on promotional activities and local outreach.
• Ensure compliance with all relevant health, safety, and liquor licensing regulations in Midrand, Gauteng 。
• Uphold the restaurant's reputation for exquisite cuisine and unparalleled service.

Requirements

• Minimum of 5 years of progressive experience in restaurant management, with at least 3 years in a senior role within fine dining.
• Proven ability to lead, motivate, and develop a team of hospitality professionals.
• Strong understanding of F&B operations, menu costing, inventory management, and financial reporting.
• Exceptional interpersonal and communication skills, with fluency in English.
• Knowledge of wine, spirits, and food pairings is essential.
• Proficiency in restaurant management software and POS systems.
• A passion for food, wine, and creating memorable guest experiences.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Must possess a valid work permit or be legally eligible to work in South Africa.
• Demonstrated ability to manage high-pressure situations calmly and effectively in a busy Midrand, Gauteng environment.
• A degree or diploma in Hospitality Management or a related field is preferred.

Benefits

• Competitive annual salary package commensurate with experience.
• Performance-based bonuses and incentives.
• Comprehensive health insurance and retirement fund contributions.
• Opportunities for professional development and career advancement within a growing group.
• Complimentary staff meals and discounts on food and beverages.
• A dynamic and stimulating work environment in the heart of Midrand, Gauteng .
• The chance to manage a world-class dining establishment.