Fine Dining Restaurant Manager

Placements24; Paarl; Vor Ort; ZAR 700.000 - 1.000.000; Vollzeit

Benefits dieser Stelle

Staff meals and discounts on food and

Zusammenfassung

Placements24 is seeking an accomplished Restaurant Manager for a celebrated Paarl fine dining establishment. You will oversee all front-of-house operations, supervise staff, and ensure flawless service delivery in a wine-focused dining room.

The ideal candidate brings at least four years in luxury hospitality, deep knowledge of fine dining etiquette, wine and beverage management, and a proven ability to inspire a team to deliver memorable guest experiences.

Qualifikationen

• Minimum 4 years in restaurant management, preferably luxury/fine dining.
• Strong leadership and staff development abilities.
• Excellent guest service orientation and interpersonal skills.
• Solid understanding of wine/beverage management and fine dining protocols.
• Able to manage reservations, guest flow and high-stress service periods.
• Proficient in restaurant management software and POS systems.

Aufgaben

• Oversee daily restaurant operations with a focus on exceptional service.
• Lead, train, and motivate front-of-house staff.
• Manage guest experience from arrival to departure, including inquiries and complaints.
• Oversee reservations, seating and guest flow for efficiency.
• Maintain knowledge of menu, wine list, and beverages; guide guest selections.
• Ensure health, safety, and sanitation compliance in dining areas and bar.
• Control labour, inventory and supplies within budget.
• Collaborate with Head Chef and Sommelier for cohesive dining.
• Develop service standards and staff training programs.
• Contribute to marketing efforts and special events to enhance the restaurant's profile.

Kenntnisse

Front-of-house operations

Staff management

Customer service excellence

Leadership

Communication

Calm under pressure

Tools

POS systems

Jobbeschreibung

About the Role

Our client, a celebrated fine dining establishment in the picturesque town of Paarl, Western Cape , is seeking an accomplished and passionate Restaurant Manager. This esteemed position requires a leader with impeccable standards, exceptional customer service skills, and a deep appreciation for gastronomy and wine. You will be responsible for overseeing all aspects of restaurant operations, from managing front-of-house staff and ensuring flawless service delivery to curating the guest experience and contributing to the restaurant's acclaimed reputation. The ideal candidate will have a proven track record in luxury hospitality, a strong understanding of fine dining etiquette, and the ability to inspire a team to deliver unparalleled excellence. This role offers a significant opportunity to lead within a renowned culinary destination in the beautiful Paarl, Western Cape region.

Key Responsibilities

• Manage all daily restaurant operations, ensuring exceptional standards of service and hospitality.
• Lead, train, and motivate front-of-house staff, fostering a positive and professional work environment.
• Oversee the guest experience from arrival to departure, ensuring satisfaction and handling inquiries or complaints with grace.
• Manage reservations, table allocation, and guest flow to optimize efficiency.
• Maintain impeccable knowledge of the menu, wine list, and beverage offerings, guiding guests through their selections.
• Ensure compliance with all health, safety, and sanitation regulations within the dining area and bar.
• Control operational costs, including labor, inventory, and supplies, within budgetary guidelines.
• Collaborate with the Head Chef and Sommelier to ensure a cohesive dining experience.
• Develop and implement service standards and training programs for staff.
• Contribute to marketing efforts and special events to enhance the restaurant's profile.

Requirements

• Minimum of 4 years of experience in restaurant management, with a significant portion in fine dining or high-end establishments.
• Demonstrated expertise in front-of-house operations, staff management, and customer service excellence.
• A strong understanding of fine dining service protocols, wine, and beverage management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to remain calm and composed under pressure in a fast-paced environment.
• A passion for food, wine, and delivering memorable guest experiences.
• Proficiency in restaurant management software and POS systems.
• A flexible schedule is essential, including evenings, weekends, and public holidays, as is typical for the Paarl, Western Cape fine dining industry.
• A refined presentation and professional demeanor.

Benefits

• Competitive salary and potential for performance-based incentives.
• Opportunity to manage a prestigious fine dining restaurant in a renowned wine region.
• Professional development and growth opportunities.
• Staff meals and discounts on food and beverages.
• Work within a highly acclaimed culinary team in Paarl, Western Cape .