Senior Restaurant Manager

Placements24; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive health and medical aid

Staff meals provided during shifts

Dining discount at affiliated venues

Professional development opportunities

Vibrant, supportive work culture

Job summary

Placements24 is recruiting a Senior Restaurant Manager for a flagship Gauteng venue in Johannesburg. You will lead daily restaurant operations, mentor a diverse team, and partner with the executive chef to refine menus while driving guest satisfaction and loyalty.

The role demands strong financial acumen and a proven track record in upscale dining. Join a renowned hospitality group with opportunities for professional development, competitive compensation, and a supportive work culture in a

Qualifications

• Experience in managing high-volume, upscale dining establishments.
• Bachelor’s degree preferred in Hospitality Management or Business Administration.
• Must be eligible to work in South Africa.

Responsibilities

• Oversee all daily operations of the restaurant, ensuring smooth and efficient service delivery.
• Manage, train, and mentor a diverse team of front-of-house and back-of-house staff.
• Develop and implement strategic plans to enhance customer satisfaction and loyalty.
• Control operational costs, including inventory management, labor, and supplies, to maximize profitability.
• Ensure strict adherence to health, safety, and hygiene standards throughout the establishment.
• Collaborate with the executive chef to refine menu offerings and ensure consistent quality.
• Handle customer feedback and resolve complaints promptly and professionally.
• Manage reservations, seating arrangements, and table turnover to optimize guest flow.
• Conduct regular performance reviews and provide coaching to staff.
• Maintain relations with suppliers and vendors for timely delivery of quality goods.

Skills

Leadership

Communication

P&L management

Budgeting

Staff development

Hospitality excellence

Guest experience

POS systems

Education

Bachelor’s degree in Hospitality Management or related field

Tools

POS software

Job description

About the Role

Our client is a renowned hospitality group seeking an experienced and dynamic Senior Restaurant Manager to oversee a flagship establishment in the heart of Johannesburg . This pivotal role requires a leader with a proven track record in delivering exceptional guest experiences, managing high-performing teams, and driving operational excellence. The successful candidate will be instrumental in maintaining the restaurant's reputation for quality and service, while also identifying opportunities for growth and innovation. This is an exciting opportunity for a seasoned professional to make a significant impact within a prestigious culinary setting.

Key Responsibilities

• Oversee all daily operations of the restaurant, ensuring smooth and efficient service delivery.
• Manage, train, and mentor a diverse team of front-of-house and back-of-house staff, fostering a positive and productive work environment.
• Develop and implement strategic plans to enhance customer satisfaction and loyalty.
• Control operational costs, including inventory management, labor, and supplies, to maximize profitability.
• Ensure strict adherence to health, safety, and hygiene standards throughout the establishment.
• Collaborate with the executive chef to refine menu offerings and ensure consistent quality.
• Handle customer feedback and resolve complaints promptly and professionally.
• Manage reservations, seating arrangements, and table turnover to optimize guest flow.
• Conduct regular performance reviews and provide ongoing coaching to staff.
• Maintain strong relationships with suppliers and vendors to ensure timely delivery of high-quality goods.

Requirements

• Minimum of 5 years of progressive experience in restaurant management, with at least 2 years in a senior leadership role.
• Proven experience managing high-volume, upscale dining establishments.
• Exceptional leadership, communication, and interpersonal skills.
• Strong understanding of financial management, P&L statements, and budget control.
• In-depth knowledge of food and beverage operations, service standards, and cost control measures.
• Proficiency in relevant POS systems and restaurant management software.
• Ability to work under pressure in a fast-paced environment.
• A passion for hospitality and a commitment to delivering outstanding guest experiences.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Must be eligible to work in South Africa .

Benefits

• Competitive annual salary package.
• Performance-based bonuses.
• Comprehensive health and medical aid benefits.
• Opportunities for professional development and career advancement within a growing group.
• Discount on dining at affiliated establishments.
• Staff meals provided during shifts.
• A vibrant and supportive work culture.