Senior Restaurant Manager

Placements24; Randburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Placements24 in Randburg, Gauteng, seeks a senior Restaurant Manager to lead all front-of-house operations for a renowned fine-dining establishment. You will drive exceptional guest experiences, oversee a dedicated team, and protect the restaurant's high standards of service, quality, and profitability.

The role demands at least 5 years in upscale restaurant management, strong P&L and budgeting skills, and a passion for hospitality, wine, and service etiquette.

Qualifications

• 5+ years of restaurant management experience in fine dining.
• Experience with managing P&L, budgeting and cost control.
• Strong leadership, team management and communication skills.
• Knowledge of food and beverage trends and wine pairings.
• Experience with POS systems and basic accounting.
• Ability to work under pressure and handle challenging situations.
• Passion for hospitality and customer service.
• Randburg or Gauteng area experience preferred.
• Able to work evenings, weekends, and holidays.

Responsibilities

• Manage all front-of-house operations and guest experiences.
• Lead, train, motivate, and manage the restaurant team.
• Oversee inventory management and cost control.
• Develop and implement service standards.
• Manage budget, P&L, and financial performance.
• Ensure compliance with health, safety and hygiene regulations.
• Collaborate with Head Chef on menu development.
• Handle guest inquiries and complaints promptly.
• Schedule staff to meet needs and control labor costs.
• Maintain relationships with suppliers and negotiate terms.

Skills

Leadership

P&L management

Budgeting

Communication

Restaurant operations

Tools

POS systems

Job description

About the Role

Our client, an acclaimed fine-dining establishment located in the vibrant culinary scene of Randburg, Gauteng , is seeking an experienced and sophisticated Senior Restaurant Manager. This key leadership position demands a passion for exceptional food, wine, and service, coupled with strong operational and financial acumen. The ideal candidate will be responsible for overseeing all aspects of the restaurant's day-to-day operations, ensuring the highest standards of guest satisfaction, team performance, and profitability. You will lead a dedicated team, uphold the restaurant's reputation for excellence, and contribute to its continued success in the competitive Gauteng dining landscape.

Key Responsibilities

• Manage all front-of-house operations, ensuring seamless service delivery and exceptional guest experiences.
• Lead, train, motivate, and manage the restaurant team, fostering a positive and professional work environment.
• Oversee inventory management, including food, beverage, and supplies, ensuring optimal stock levels and cost control.
• Develop and implement service standards, ensuring consistency and adherence to the restaurant's brand.
• Manage the restaurant's budget, P&L, and financial performance, identifying opportunities for revenue growth and cost reduction.
• Ensure compliance with all health, safety, and hygiene regulations.
• Collaborate with the Head Chef on menu development and execution, ensuring quality and presentation.
• Handle guest inquiries, feedback, and complaints promptly and professionally, aiming for service recovery and customer loyalty.
• Schedule staff effectively to meet operational needs and control labor costs.
• Maintain relationships with suppliers and vendors, negotiating favorable terms.

Requirements

• A minimum of 5 years of experience in restaurant management, preferably in a high-end or fine-dining establishment.
• Proven experience in managing P&L, budgeting, and cost control within the food and beverage industry.
• Exceptional leadership, team management, and communication skills.
• Strong knowledge of food and beverage trends, wine pairings, and service etiquette.
• Proficiency in restaurant management systems (POS) and basic accounting principles.
• Ability to work under pressure and handle challenging situations with grace and professionalism.
• A genuine passion for hospitality and delivering outstanding customer service.
• Excellent problem-solving and decision-making capabilities.
• Experience within the Randburg, Gauteng area or similar urban environments is advantageous.
• Flexibility to work evenings, weekends, and public holidays as required by the nature of the restaurant business.

Benefits

Our client offers a highly competitive salary package, commensurate with experience, along with performance-based bonuses and opportunities for career advancement within a prestigious group. Additional benefits may include a dining allowance, medical aid contributions, and ongoing professional development. This role provides a unique opportunity to lead an exceptional dining experience in the heart of Randburg, Gauteng .