Fine Dining Restaurant Manager

Placements24; Durban; On-site; ZAR 450,000 - 700,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Career growth

Job summary

Placements24 is recruiting a Restaurant Manager for a renowned fine dining establishment in Durban, KwaZulu-Natal. You will lead the day‑to‑day operations, ensuring flawless service, impeccable standards, and sustained revenue growth in a high‑performing team.

The role requires at least 5 years in restaurant management within fine dining, strong leadership, and a deep knowledge of wine and service protocols.

Qualifications

• Minimum 5 years of restaurant management experience, preferably in fine dining.
• Proven ability to lead and inspire a service team in a high‑demand setting.
• Excellent understanding of fine dining etiquette, service standards, and guest relations.
• Strong financial management skills, including P&L analysis, budgeting, and cost control.
• Exceptional communication, interpersonal, and problem‑solving skills.

Responsibilities

• Oversee front‑of‑house operations to ensure service excellence and guest satisfaction.
• Lead, train, and motivate the service team; maintain professional work environment.
• Manage staff scheduling, performance reviews, and ongoing development.
• Ensure meticulous attention to table settings, ambiance, and guest experience.
• Handle reservations, guest inquiries, and special requests efficiently.
• Control costs (labor, supplies, inventory) while maximizing profitability.
• Collaborate with Executive Chef to align menus, service, and guest expectations.
• Enforce health, safety, and hygiene regulations in the dining area.

Skills

Fine dining service

Team leadership

Guest relations

P&L management

Budgeting

Wine knowledge

Education

Hospitality Management degree

Tools

POS systems

Job description

About the Role

Our client, a critically acclaimed fine dining establishment in the heart of Durban, KwaZulu-Natal , is seeking an accomplished and sophisticated Restaurant Manager. This is a leadership role for an individual passionate about delivering unparalleled guest experiences, managing a high‑performing service team, and upholding the restaurant's prestigious reputation. You will be responsible for the day‑to‑day operations, ensuring seamless service, maintaining exquisite standards, and driving revenue growth. The ideal candidate will possess a refined palate, exceptional leadership qualities, and a deep understanding of fine dining etiquette and service protocols within the dynamic Durban hospitality scene.

Key Responsibilities

• Oversee all front‑of‑house operations, ensuring the highest standards of service excellence and guest satisfaction.
• Lead, train, and motivate the restaurant service team, fostering a positive and professional work environment.
• Manage staff scheduling, performance reviews, and ongoing professional development.
• Ensure meticulous attention to detail in table settings, ambiance, and overall guest experience.
• Manage reservations, guest inquiries, and special requests with efficiency and grace.
• Control operational costs, including labor, supplies, and inventory, while maximizing profitability.
• Collaborate with the Executive Chef to align menu offerings, service, and guest expectations.
• Implement and enforce all health, safety, and hygiene regulations within the dining area.
• Handle guest feedback and resolve any service‑related issues promptly and effectively.
• Develop and execute strategies to enhance customer loyalty and attract new patrons to the establishment.
• Maintain a strong knowledge of wine, spirits, and menu items to guide guests and staff.

Requirements

• A minimum of 5 years of experience in restaurant management, with a significant portion in a fine dining or upscale establishment.
• Proven ability to lead and inspire a service team in a demanding environment.
• Excellent understanding of fine dining service standards, etiquette, and guest relations.
• Strong financial management skills, including P&L analysis, budgeting, and cost control.
• Exceptional communication, interpersonal, and problem‑solving skills.
• A passion for food, wine, and the hospitality industry.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Proficiency in restaurant management software and POS systems.
• A formal qualification in Hospitality Management or a related field is advantageous.
• Demonstrated ability to handle high‑pressure situations with professionalism and composure.

Benefits

• This role offers a competitive salary, performance‑based incentives, and opportunities for professional growth within a renowned dining group. You will be part of a dedicated team in a prime Durban location, contributing to a unique culinary journey. We are committed to fostering a supportive work environment and provide comprehensive benefits, including medical aid and retirement fund contributions, ensuring your overall well‑being and future security in this vibrant coastal city.