Senior Catering Operations Coordinator

Placements24; South Africa; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Hybrid work flexibility

Training and development programs

Job summary

Placements24 is seeking a Senior Catering Operations Coordinator for a hybrid role based in Pretoria, Gauteng. You will coordinate all catering events from planning to wrap-up, liaising with clients, kitchen, and service staff to ensure exceptional experiences.

The role requires 4+ years in catering coordination or event management, strong organizational skills, and the ability to lead teams during events. Hybrid work with on-site and remote tasks is offered, along with health benefits and

Qualifications

• Minimum 4 years of catering coordination or event management experience.
• Ability to manage multiple events with high accuracy and attention to detail.
• Strong knowledge of catering operations, food service, and event logistics.

Responsibilities

• Coordinate all logistical aspects of catering events, including scheduling, staffing, equipment, and transportation.
• Serve as primary liaison between clients and operations, ensuring clear communication of event requirements.
• Develop detailed event plans and timelines for successful execution.
• Manage on-site event setups and ensure adherence to service standards and client specifications.
• Oversee inventory management for catering supplies, equipment, and linens; coordinate procurement and returns.
• Collaborate with culinary team to confirm menu details, dietary needs, and presentation requirements.
• Supervise catering staff during events, providing direction and support for smooth service.
• Conduct pre-event staff briefings and post-event debriefings to identify improvements.
• Assist in developing operational policies and procedures to enhance efficiency.
• Process event orders, invoices, and payments accurately and timely.

Skills

Logistics management

Client liaison

Event planning

Team supervision

Budgeting & invoicing

Hospitality operations

Education

Diploma in Hospitality Management

Tools

Event management software

Scheduling tools

Microsoft Office Suite

Job description

About the Role

Our client, a distinguished catering service provider in Pretoria, Gauteng , is seeking a highly organized and detail-oriented Senior Catering Operations Coordinator. This role is crucial for ensuring the seamless execution of all catering events, from initial planning stages through to post-event wrap-up. You will work closely with clients, kitchen teams, and service staff to guarantee exceptional experiences. This hybrid role requires a dedicated individual who can manage on-site coordination as well as contribute to strategic planning and administrative tasks, with flexibility for remote work. The ideal candidate will possess strong logistical skills, a passion for hospitality, and a commitment to maintaining our high standards.

Key Responsibilities

• Coordinate all logistical aspects of catering events, including scheduling, staffing, equipment, and transportation.
• Serve as the primary liaison between clients and the operational team, ensuring clear communication and understanding of event requirements.
• Develop detailed event plans and timelines, outlining all necessary steps for successful execution.
• Manage on-site event setups and ensure adherence to service standards and client specifications.
• Oversee inventory management for catering supplies, equipment, and linens, coordinating procurement and returns.
• Collaborate with the culinary team to confirm menu details, dietary needs, and presentation requirements.
• Supervise catering staff during events, providing direction and support to ensure smooth service delivery.
• Conduct pre-event briefings with staff and post-event debriefings to identify areas for improvement.
• Assist in developing and implementing operational policies and procedures to enhance efficiency.
• Process event orders, invoices, and payments accurately and in a timely manner.

Requirements

• Minimum of 4 years of experience in catering coordination, event management, or a related hospitality role.
• Proven ability to manage multiple events simultaneously with a high degree of accuracy and attention to detail.
• Strong understanding of catering operations, food service, and event logistics.
• Excellent communication, interpersonal, and client service skills.
• Proficiency in using event management software, scheduling tools, and Microsoft Office Suite.
• Ability to lead and motivate teams effectively during events.
• Must be adaptable and able to work effectively in a hybrid model, with time spent on-site and potentially remote.
• Strong problem-solving skills and the ability to remain calm under pressure.
• A qualification in Hospitality Management or a related field is advantageous.
• Availability to work flexible hours, including evenings and weekends, as required by event schedules.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunities for career advancement within a reputable catering organization.
• Health insurance and retirement savings plan.
• Generous paid time off and holiday allowance.
• A dynamic work environment in Pretoria, Gauteng with hybrid flexibility.
• Employee discounts on catering services.
• Training and development programs.