Sales Team Leader

National Debt Advisors; Cape Town; On-site; ZAR 360,000 - 520,000; Full time

Job summary

National Debt Advisors is one of the leading debt counselling companies in the country, committed to fairness, diversity and creating opportunities for our staff to grow.

This role focuses on developing the sales team, coordinating sales operations, and delivering training to enhance performance.

Ideal candidates have matric, clear ITC and criminal record, and at least two years in call centre team leadership; debt review experience is advantageous.

Qualifications

• Matric certificate is required.
• Clear ITC and criminal record essential.
• Minimum 2 years' experience managing a call centre team.
• Debt review experience is advantageous.

Responsibilities

• Developing the sales team.
• Coordinating sales operations.
• Providing training, coaching and development.
• Performance management of team KPIs.
• Setting goals and providing regular feedback.
• Motivating the team.

Skills

Team management

Education

Matric Certificate

Tools

Microsoft Office

Job description

National Debt Advisors is one of the top debt counselling companies in the country. This is a testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow.

Key duties, but not limited to:

• Developing the sales team
• Coordinating sales operations
• Providing training, coaching and development
• Performance management of team KPI
• Setting goals and objectives for each team member and providing regular feedback to help them improve performance
• Motivating

Requirements:

• Matric Certificate
• Clear ITC and criminal record
• Minimum 2 years experience managing a team within a call centre setting
• Debt review experience (Advantageous)
• Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)

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