Sales Floor Lead - Apparel Retail

Placements24; LegKraal Gate; Sur place; ZAR 180 000 - 300 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Commission + bonus

Employee discounts

Career progression

Training & development

Team environment

Résumé du poste

Placements24 is seeking a Sales Floor Lead for our Mahikeng, North West store to enhance the customer shopping experience. You will lead the sales associates, drive sales, and ensure the floor is well-presented and ready for customers.

You will mentor staff, train on product knowledge, manage inventory tasks, and uphold policies while delivering outstanding service in a fast-paced fashion retail environment. The role offers opportunities for career growth and a vibrant team culture in Mahikeng.

Qualifications

• 2+ years in a leadership role in retail.
• Excellent customer service & communication.
• Passion for fashion and knowledge of trends.
• Able to work weekends/holidays.
• Strong organizational and problem-solving skills.

Responsabilités

• Lead and inspire a team of sales associates on the store floor.
• Drive sales performance by motivating the team and engaging with customers.
• Ensure exceptional customer service standards are met and exceeded.
• Oversee visual merchandising and ensure the sales floor is appealing and organized.
• Assist with customer inquiries, feedback, and problem resolution.
• Maintain knowledge of current fashion trends and product offerings.
• Support training of new sales associates on product knowledge and sales techniques.
• Assist with inventory management tasks as needed.
• Ensure store policies and procedures are followed by the sales team.
• Contribute to maintaining a positive and productive work environment on the sales floor.

Connaissances

Leadership

Customer service

Communication

Fashion knowledge

Retail experience

Formation

High school diploma

Description du poste

About the Role

Our client, a dynamic and fashion-forward apparel retailer, is seeking an energetic and experienced Sales Floor Lead to enhance the customer shopping experience in their **Mahikeng, North West** store. This position is crucial for driving sales, leading the sales associates, and ensuring the sales floor is consistently well-presented and customer-ready. The ideal candidate will possess excellent interpersonal skills, a passion for fashion, and a proven ability to motivate a sales team. You will be responsible for guiding customer interactions, resolving issues, and ensuring sales targets are met. This is a fantastic opportunity for an individual to take on more responsibility and contribute significantly to the success of our **Mahikeng** branch. You will play a key role in fostering a positive team environment and delivering exceptional service.

Key Responsibilities

• Lead and inspire a team of sales associates on the store floor.
• Drive sales performance by motivating the team and engaging with customers.
• Ensure exceptional customer service standards are met and exceeded.
• Oversee visual merchandising and ensure the sales floor is appealing and organized.
• Assist with customer inquiries, feedback, and problem resolution.
• Maintain a strong knowledge of current fashion trends and product offerings.
• Support in training new sales associates on product knowledge and sales techniques.
• Assist with inventory management tasks as needed.
• Ensure store policies and procedures are followed by the sales team.
• Contribute to maintaining a positive and productive work environment on the sales floor.

Requirements

• Previous experience in retail sales, with a minimum of 2 years in a leadership or supervisory role.
• Demonstrated ability to lead and motivate a sales team.
• Excellent customer service and communication skills.
• Passion for fashion and knowledge of current trends.
• Ability to work effectively in a fast-paced retail environment.
• Must be available to work flexible hours, including weekends and holidays, as required for the **Mahikeng** location.
• Strong organizational and problem-solving skills.
• High school diploma or equivalent; relevant retail certifications are a plus.

Benefits

• Competitive salary package.
• Attractive commission and bonus structures.
• Significant employee discounts on apparel.
• Opportunities for career advancement within the retail sector.
• A vibrant and collaborative work atmosphere in **Mahikeng, North West**.
• Ongoing training and development in sales and leadership.