Retail Sales Team Lead - Mahikeng

Placements24; LegKraal Gate; Hybride; ZAR 350 000 - 550 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Hybrid work schedule

Training & development

Employee discounts

Résumé du poste

Placements24 is seeking an experienced Retail Sales Team Lead in Mahikeng, North West. The role blends hands-on sales with supervisory duties in a hybrid schedule, focusing on guiding the team to achieve and exceed sales targets and deliver exceptional customer service.

You will lead daily activities, coach staff, monitor performance, and implement strategies to drive revenue while maintaining high product knowledge and customer engagement. A proactive leader will thrive here.

Qualifications

• Proven leadership experience in retail sales.
• Strong sales techniques and CRM knowledge.
• Excellent communication and motivational skills.
• Experience with POS systems and sales reporting.

Responsabilités

• Lead, coach, and mentor the retail sales team to hit goals.
• Oversee daily sales operations, customer engagement, and transactions.
• Ensure high standards of customer service and satisfaction.
• Assist in recruiting, training, and developing new sales associates.
• Monitor sales performance metrics and provide regular feedback.
• Implement sales strategies and promotional activities to drive revenue.
• Maintain store merchandising standards and orderly sales floor.
• Handle customer escalations and resolve issues effectively.

Connaissances

Leadership

Sales management

Customer relationship management

Communication

Team training

POS systems

Sales reporting

Formation

High school diploma or equivalent

Outils

POS systems

Sales reporting tools

Description du poste

About the Role

Our client is looking for an experienced and inspiring Retail Sales Team Lead to guide their sales team in Mahikeng, North West . This hybrid role focuses on leading, coaching, and motivating a team of sales professionals to achieve and exceed sales targets. The Team Lead will be responsible for overseeing daily sales activities, ensuring excellent customer service, and contributing to a positive and productive team environment. The ideal candidate possesses strong leadership skills, a deep understanding of sales principles, and the ability to foster team collaboration. This position involves both hands-on sales activities and supervisory responsibilities, with a flexible hybrid schedule. You will play a crucial role in driving sales performance, developing team members, and ensuring adherence to company standards. We are seeking a proactive leader who can inspire confidence and deliver outstanding results. Your dedication will be key to the store's success.

Key Responsibilities

• Lead, coach, and mentor the retail sales team to achieve individual and team sales goals.
• Oversee daily sales operations, including customer engagement, product knowledge dissemination, and transaction processing.
• Ensure high standards of customer service and customer satisfaction are consistently met.
• Assist in recruiting, training, and developing new sales associates.
• Monitor sales performance metrics and provide regular feedback and performance reviews.
• Implement sales strategies and promotional activities to drive revenue growth.
• Maintain store visual merchandising standards and ensure a well-organized sales floor.
• Handle customer escalations and resolve complex issues effectively.

Requirements

• Proven experience in a retail sales role, with demonstrated leadership capabilities.
• Strong understanding of sales techniques and customer relationship management.
• Excellent communication, interpersonal, and motivational skills.
• Ability to train and develop team members effectively.
• Experience with point-of-sale (POS) systems and sales reporting tools.
• Ability to work a flexible hybrid schedule, including weekends and some evenings.
• High school diploma or equivalent; further education in business or sales is a plus.
• Proactive problem-solving skills and a results-oriented approach.

Benefits

• This full-time hybrid role offers a competitive annual salary of ZAR , based on experience and performance.
• Employees will benefit from ongoing training and development opportunities, potential for career advancement, and employee discounts on products.
• The position is located in Mahikeng , North West, providing a dynamic work environment.
• Join a reputable retail company that values teamwork, leadership, and employee growth.