Retail Team Leader - Apparel

Placements24; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Employee discounts

Performance incentives

Career growth

Medical aid contribution

Job summary

Placements24 in Nelspruit is seeking a Retail Team Leader to guide a dynamic team, drive sales targets, and ensure an outstanding customer experience. You will supervise daily store operations, assist with staff scheduling, manage inventory, and uphold brand standards across visuals and service.

Ideal candidates will combine fashion passion with leadership, communication skills, and the ability to thrive in a fast-paced environment, including weekends and holidays.

Qualifications

• Requirements include previous experience in a retail sales role with leadership potential.
• Passion for fashion and understanding of apparel trends.
• Excellent communication, interpersonal, and motivational skills.
• Ability to work in a fast-paced retail environment.
• Proficiency with POS systems and basic inventory management.
• Customer-focused attitude and commitment to service excellence.
• Flexibility to work weekends and holidays.
• High school diploma or equivalent; further education is a plus.
• Strong organizational skills and attention to detail.

Responsibilities

• Lead, coach, and motivate a team of retail sales associates.
• Drive sales performance and achieve departmental targets.
• Ensure exceptional customer service is delivered at all times.
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory, including receiving, stocking, and visual presentation of merchandise.
• Assist with staff scheduling and ensure adequate floor coverage.
• Train new team members on product knowledge, sales techniques, and store policies.
• Handle customer inquiries and resolve issues effectively.
• Maintain store standards for cleanliness, organization, and visual merchandising.
• Communicate effectively with store management and support office.

Skills

Leadership

Sales motivation

Customer service

POS systems

Inventory control

Staff training

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

About the Role

Our client, a popular clothing and apparel retailer, is seeking an energetic and experienced Retail Team Leader to guide their team at the Nelspruit, Mpumalanga location. This role is essential for driving sales performance, fostering a positive team dynamic, and ensuring an outstanding customer shopping experience. The ideal candidate will have a passion for fashion, strong leadership capabilities, and a proven ability to motivate others. You will be responsible for supervising daily retail operations, supporting sales staff, and upholding the brand's standards. This is an excellent opportunity for an individual looking to take the next step in their retail career within a vibrant and growing company.

Key Responsibilities

• Lead, coach, and motivate a team of retail sales associates.
• Drive sales performance and achieve departmental targets.
• Ensure exceptional customer service is delivered at all times.
• Oversee daily store operations, including opening and closing procedures.
• Manage inventory, including receiving, stocking, and visual presentation of merchandise.
• Assist with staff scheduling and ensure adequate floor coverage.
• Train new team members on product knowledge, sales techniques, and store policies.
• Handle customer inquiries and resolve issues effectively.
• Maintain store standards for cleanliness, organization, and visual merchandising.
• Communicate effectively with store management and support office.

Requirements

• Previous experience in a retail sales role, with demonstrated leadership potential or experience.
• Passion for fashion and a strong understanding of apparel trends.
• Excellent communication, interpersonal, and motivational skills.
• Ability to work effectively in a fast-paced retail environment.
• Proficiency with POS systems and basic inventory management.
• Customer-focused attitude and a commitment to service excellence.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent; further education is a plus.
• Strong organizational skills and attention to detail.
• Ability to stand for extended periods and lift merchandise as needed.

Benefits

• Competitive annual salary of R .
• Attractive employee discounts on all apparel and accessories.
• Performance-based incentives and bonuses.
• Opportunities for career growth and development within the retail sector.
• A dynamic and supportive team environment in Nelspruit .
• Medical aid contribution.