About the Role
Our client, a rapidly expanding e-commerce platform, is looking for an enthusiastic and results-driven Sales Development Representative (SDR) to join their dynamic team, initially based in Port Elizabeth. This role is foundational to our sales process, focusing on identifying and qualifying potential leads for our sales team. You will be responsible for outbound prospecting, engaging potential customers, and setting up introductory meetings. The ideal candidate is ambitious, possesses excellent communication skills, and has a keen interest in technology and sales. This is an outstanding opportunity to kickstart or advance your career in sales within a fast-paced, innovative company. While the role has a primary location focus, the company is embracing a hybrid work model, offering flexibility after an initial onboarding period.
Key Responsibilities
- Conduct high-volume outbound prospecting via phone calls, emails, and social media to generate qualified leads.
- Research target accounts and identify key decision‑makers within potential client organizations.
- Clearly articulate the value proposition of our client's e-commerce solutions to prospective customers.
- Schedule and confirm introductory meetings and product demonstrations for the Account Executive team.
- Maintain accurate and up‑to‑date records of all sales activities and prospect interactions in the CRM system.
- Collaborate closely with the sales and marketing teams to refine lead generation strategies and messaging.
- Achieve and exceed monthly quotas for qualified leads and scheduled meetings.
- Continuously learn about our client's products, services, and the competitive landscape.
- Provide feedback to management on lead quality and market response.
- Develop a strong understanding of the sales funnel and the role of an SDR within it.
Requirements
- Previous experience in a sales support, customer service, or entry-level sales role is advantageous, but not essential.
- Exceptional verbal and written communication skills.
- Strong organizational skills and the ability to manage multiple tasks effectively.
- Self‑motivated, proactive, and results‑oriented mindset.
- Enthusiasm for sales and a desire to learn and grow within the tech industry.
- Familiarity with CRM software (e.g., HubSpot, Salesforce) is a plus.
- Ability to work effectively both independently and as part of a team.
- Resilience and a positive attitude towards overcoming rejection.
- Must be located in or able to commute to Port Elizabeth for initial training and onboarding.
- A keen interest in e-commerce and digital business solutions.
Benefits
- Competitive entry‑level salary with performance‑based bonuses.
- Comprehensive health and wellness benefits.
- Opportunities for rapid career progression into Account Executive roles.
- Extensive training on sales techniques, product knowledge, and industry trends.
- Exposure to a fast‑paced, innovative tech environment.
- Supportive team culture and mentorship from experienced sales professionals.
- Hybrid work option after successful completion of initial onboarding.
- Paid time off and company holidays.