Sales Development Representative - Hybrid

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Incentives

Hybrid work

Training & development

Mentorship

Career growth

Health benefits

Employee assistance

Job summary

WhatJobs Direct in Mossel Bay, Western Cape, SA, is looking for an enthusiastic Sales Development Representative to join our team. This hybrid role combines remote work with time in our local office and offers a clear path to growth in sales.

You will identify leads, qualify prospects, and set up meetings for Account Executives, while developing essential prospecting skills in a collaborative environment. No prior seniority required, just drive and curiosity.

Qualifications

• Experience in a sales or customer-facing role preferred.
• Excellent verbal and written communication.
• Strong organizational skills and detail orientation.

Responsibilities

• Identify and engage potential customers through outbound channels.
• Qualify leads based on criteria to fit product/service.
• Schedule introductory meetings and product demos for Account Executives.
• Nurture leads with timely follow-ups and information.
• Maintain accurate records of leads and activities in CRM.
• Collaborate with sales and marketing to refine lead generation.
• Aim to meet and exceed monthly and quarterly targets.
• Stay informed about industry trends and competitors.
• Provide feedback to improve sales processes and materials.

Skills

Outbound prospecting

CRM experience

Excellent communication

Education

High school diploma or equivalent

Bachelor's degree advantageous

Tools

HubSpot

Salesforce

Job description

About the Role

Our client, WhatJobs Direct, is looking for an enthusiastic and driven Sales Development Representative (SDR) to join our sales team in Mossel Bay, Western Cape, ZA . This position offers a hybrid work model, providing the flexibility to work both remotely and from our local office. As an SDR, you will be the front line of our sales efforts, responsible for identifying and qualifying potential leads for our sales executives. This is an excellent entry-level to mid-level sales opportunity for an individual eager to build a career in sales, develop crucial prospecting skills, and contribute to our company's growth.

Key Responsibilities

• Proactively identify and engage potential customers through various outbound channels, including cold calling, email campaigns, and social media.
• Qualify leads based on established criteria, ensuring they are a good fit for our product/service.
• Schedule introductory meetings and product demonstrations for Account Executives.
• Nurture and follow up with prospective leads, building rapport and providing relevant information.
• Maintain accurate and up-to-date records of all leads and sales activities in the CRM system.
• Collaborate closely with the sales and marketing teams to refine lead generation strategies.
• Achieve and exceed monthly and quarterly targets for qualified leads and meetings set.
• Stay informed about industry trends and competitor activities to better understand customer needs.
• Provide constructive feedback to improve sales processes and materials.

Requirements

• Previous experience in a sales or customer-facing role is preferred, but not strictly required.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively both independently and as part of a team in a hybrid setting.
• Proficiency with CRM software (e.g., HubSpot, Salesforce) is a plus.
• A proactive and results-oriented mindset, with a desire to learn and grow in sales.
• Resilience and the ability to handle rejection professionally.
• High school diploma or equivalent required; a Bachelor's degree is advantageous.
• Familiarity with prospecting tools and techniques is a bonus.

Benefits

• Competitive base salary with performance-based incentives and bonuses.
• Hybrid work arrangement offering a balance between remote work and office presence.
• Extensive training and development opportunities to advance your sales career.
• Exposure to various aspects of the sales process and different customer segments.
• Supportive team environment and mentorship from experienced sales professionals.
• Opportunities for career growth into Account Executive or other sales roles.
• Standard health and wellness benefits.
• Employee assistance programs.