Retail Sales Team Lead

Placements24; Pretoria; On-site; ZAR 230,000 - 360,000; Full time

Benefits offered by this job

Competitive salary with incentives

Employee discounts on products

Career advancement opportunities

Ongoing training and development

Dynamic team culture in Pretoria

Job summary

Placements24 is seeking a Retail Sales Team Lead in Pretoria to guide a team of sales associates, drive sales performance, and deliver exceptional customer experiences. You will mentor staff, manage daily store operations, and ensure top-quality customer service and presentation standards.

The role emphasizes leadership, strong communication, and hands-on coaching to meet sales objectives in a dynamic retail environment. A high school diploma is required with business studies being advantageous.

Qualifications

• Previous experience in a retail sales leadership or supervisory role.
• Proven ability to inspire and guide a sales team.
• Strong understanding of sales techniques and customer service principles.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency with retail POS systems.
• High school diploma or equivalent; further education in business is advantageous.

Responsibilities

• Lead, mentor, and motivate a team of retail sales associates to achieve individual and team sales targets.
• Provide exceptional customer service and ensure all customer inquiries and issues are resolved effectively.
• Assist customers in product selection, providing detailed information and driving sales conversions.
• Oversee daily sales operations, including opening and closing procedures.
• Ensure effective visual merchandising and maintain store presentation standards.
• Support inventory management and stock replenishment efforts.

Skills

Leadership

Customer service

Sales techniques

Communication

POS systems

Education

High school diploma

Business studies advantageous

Tools

POS systems

Job description

About the Role

Our client is seeking a motivated and experienced Retail Sales Team Lead to guide their sales associates in Pretoria . You will be responsible for motivating the sales team, ensuring excellent customer engagement, and driving performance to meet sales objectives. This role is crucial for fostering a positive and productive sales environment, providing leadership and support to your team. Join a reputable company in a key retail role that offers significant opportunities for impact and professional development within the bustling commercial landscape of Pretoria .

Key Responsibilities

• Lead, mentor, and motivate a team of retail sales associates to achieve individual and team sales targets.
• Provide exceptional customer service and ensure all customer inquiries and issues are resolved effectively.
• Assist customers in product selection, providing detailed information and driving sales conversions.
• Oversee daily sales operations, including opening and closing procedures.
• Ensure effective visual merchandising and maintain store presentation standards.
• Support inventory management and stock replenishment efforts.

Requirements

• Previous experience in a retail sales leadership or supervisory role.
• Proven ability to inspire and guide a sales team.
• Strong understanding of sales techniques and customer service principles.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency with retail POS systems.
• High school diploma or equivalent; further education in business is advantageous.

Benefits

• Competitive salary with performance-based incentives.
• Generous employee discounts on a wide range of products.
• Opportunities for career advancement within the retail sector.
• Ongoing training and development to enhance leadership and sales skills.
• A dynamic and supportive team culture in a prime Pretoria location.