Retail Sales Team Lead

Placements24; Klerksdorp; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Bonuses

Staff discounts

Career development

Modern retail setting

Job summary

Placements24 in Klerksdorp is seeking an experienced Retail Sales Team Lead to guide a team of sales associates, drive store targets and deliver an outstanding customer experience. You will motivate staff, coach performance, and ensure smooth store operations in a busy North West location.

The role requires strong leadership, a proven sales record, excellent communication, and proficiency with POS systems. You will mentor new staff, monitor metrics, and help with inventory, merchandising and

Qualifications

• Senior sales or team lead experience in retail.
• Proven track record of achieving sales targets.
• Strong leadership, coaching, and motivational skills.
• Excellent customer service and communication abilities.
• In-depth knowledge of retail sales techniques and product presentation.
• Ability to work weekends and public holidays.

Responsibilities

• Lead, coach, and motivate a team of retail sales associates to achieve sales goals.
• Interact with customers, provide product knowledge, and drive sales conversions.
• Monitor sales metrics and identify opportunities for improvement.
• Assist with training and development of new staff.
• Maintain store standards for merchandising, cleanliness, and stock.
• Handle customer inquiries and resolve escalated issues.
• Support inventory management and stock control tasks.
• Enforce company policies and promote a positive team environment.
• Open and close the store as required.

Skills

Leadership

Sales targets

Customer service

Communication

POS proficiency

Tools

POS systems

Inventory management software

Job description

About the Role

About the Role Our client, a leader in the retail sector, is seeking an experienced and motivated Retail Sales Team Lead to join their store in Klerksdorp, North West . This role is pivotal in guiding a team of sales associates to achieve their targets and deliver an exceptional customer experience. The ideal candidate will have a proven track record in sales, strong leadership capabilities, and a passion for retail excellence. You will be responsible for motivating your team, driving sales performance, and ensuring the store operates efficiently and professionally. This is an exciting opportunity to take on more responsibility and advance your retail career within the North West region.

Key Responsibilities

• Lead, coach, and motivate a team of retail sales associates to achieve individual and store sales goals.
• Actively engage with customers, provide expert product knowledge, and drive sales conversions.
• Monitor sales performance metrics and identify opportunities for improvement within the team.
• Assist with the training and development of new sales staff.
• Ensure store standards for visual merchandising, cleanliness, and stock organization are maintained.
• Handle customer inquiries and resolve escalated issues efficiently and professionally.
• Support the store manager with inventory management and stock control tasks.
• Implement and enforce company policies and procedures among the sales team.
• Contribute to a positive and collaborative team environment.
• Open and close the store as required.

Requirements

• Previous experience in a senior sales role or team lead position within retail is required.
• Demonstrated success in achieving sales targets, both individually and as part of a team.
• Strong leadership, coaching, and motivational skills.
• Excellent customer service and communication abilities.
• In-depth knowledge of retail sales techniques and product presentation.
• Ability to work effectively in a fast-paced environment in Klerksdorp, North West .
• Proficiency with POS systems and basic inventory management.
• Flexibility to work shifts, including weekends and public holidays.
• A proactive approach to problem-solving and driving sales initiatives.
• A passion for the retail industry and delivering outstanding customer experiences.

Benefits

• This role offers a competitive salary with performance-based bonuses.
• You will benefit from extensive product and sales training, along with opportunities for further career development.
• Staff discounts on our client's extensive product range are provided.
• Join a dynamic and supportive team that encourages professional growth.
• The company fosters a positive work culture.
• Potential for advancement into management roles for outstanding performers.
• Excellent working conditions in a modern retail setting.