Senior Retail Sales Associate - Fashion Focus

Placements24; Soweto; On-site; ZAR 65,000 - 79,000; Full time

Benefits offered by this job

Employee discount

Professional development

Bonuses and incentives

Supportive team environment

Fashion trend training

Job summary

Placements24 is seeking a Senior Retail Sales Associate for a leading fashion retailer in Soweto, Gauteng. You will greet customers, advise on fashion trends, and help drive sales while upholding brand standards.

You should have 2–3 years in retail, strong communication, and a passion for fashion. The role offers competitive pay, employee discounts, and development opportunities in a collaborative team environment.

Qualifications

• 2–3 years in retail sales, preferably fashion
• Proven ability to meet/exceed sales targets
• Excellent communication and customer service skills
• Eye for fashion and current trends
• Ability to work independently and in a team
• Strong organization and time management
• Flexible to work weekends and holidays
• Experience in visual merchandising is a plus
• Comfortable operating a POS system

Responsibilities

• Greet customers and assess their needs with professionalism
• Provide fashion advice and product features
• Drive sales by suggesting complementary items and closing deals
• Maintain attractive merchandising and store presentation
• Handle inquiries, complaints, and returns professionally
• Assist with stock and inventory, including receipts and stock takes
• Train and mentor new sales associates
• Achieve and surpass individual and store sales targets
• Operate the POS system accurately
• Stay updated on product offerings and promotions

Skills

Retail sales experience

Customer service

Communication

Fashion sense

Teamwork

Time management

Visual merchandising

Tools

POS system

Job description

About the Role

Our client, a leading fashion retailer, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their vibrant team in Soweto, Gauteng . This is a fantastic opportunity to advance your career in a dynamic retail environment. The ideal candidate will possess a passion for fashion, exceptional customer service skills, and a proven track record of exceeding sales targets. You will be instrumental in creating an engaging and positive shopping experience for every customer, acting as a brand ambassador and a key player in store operations. This role requires a proactive individual who can contribute to the overall success and growth of the store.

Key Responsibilities

• Greet and assist customers in a friendly and professional manner, understanding their needs and preferences.
• Provide expert advice on fashion trends, product features, and styling options.
• Drive sales by actively engaging with customers, suggesting complementary items, and closing sales efficiently.
• Maintain impeccable visual merchandising standards, ensuring the sales floor is attractive and well-organized.
• Handle customer inquiries, complaints, and returns with professionalism and a focus on resolution.
• Assist with inventory management, including receiving shipments, stocking shelves, and conducting stock takes.
• Train and mentor new sales associates, sharing best practices and product knowledge.
• Achieve and surpass individual and store sales goals through effective selling techniques.
• Operate the point-of-sale (POS) system accurately and efficiently.
• Stay up-to-date with the latest product offerings and promotions.

Requirements

• Minimum of 2-3 years of experience in a retail sales role, preferably within the fashion or apparel sector.
• Proven ability to meet and exceed sales targets.
• Excellent communication, interpersonal, and customer service skills.
• A keen eye for fashion and an understanding of current trends.
• Ability to work effectively both independently and as part of a team.
• Strong organizational and time management skills.
• Flexibility to work various shifts, including weekends and public holidays.
• A positive attitude and a passion for delivering outstanding customer experiences.
• Previous experience in visual merchandising is a plus.
• Comfortable operating a POS system.

Benefits

• Competitive annual salary of 72000 ZAR.
• Generous employee discount on all products.
• Opportunities for professional development and career advancement within a growing company.
• A supportive and collaborative work environment.
• Performance-based incentives and bonuses.
• Access to ongoing training on fashion trends and sales techniques.
• Contribute to a brand that values style and customer satisfaction in the bustling city of Soweto .