Assistant Store Manager - Retail

Placements24; Mbombela (Nelspruit); On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Bonus opportunities

Employee discounts

Career development

Team environment

Job summary

Placements24 in Nelspruit invites an ambitious Assistant Store Manager to oversee daily store operations, supervise staff, drive sales, and ensure an exceptional customer experience.

You'll work closely with the Store Manager, maintain inventory accuracy, uphold visual standards, and contribute to promotions, with opportunities for professional development and a competitive salary.

This role rewards leadership with bonus opportunities and exposure to all facets of retail management.

Qualifications

• Previous experience in retail leadership (supervisor/assistant manager).
• Strong sales drive and customer service focus.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with POS systems and inventory management.
• Ability to work flexible hours, including weekends/holidays.
• Proven ability to motivate a team and deliver results.

Responsibilities

• Support Store Manager in daily operations, supervise staff, drive sales.
• Train and develop retail associates to build a high-performing team.
• Ensure adherence to policies and visual merchandising standards.
• Manage inventory including receiving, stocking, and stocktakes.
• Handle customer inquiries and resolve complaints.
• Contribute to sales strategies and promotions to meet targets.
• Maintain a clean, well-organized store environment.

Skills

Retail leadership

Sales acumen

Customer service

Communication

Staff supervision

Problem-solving

Tools

POS systems

Inventory software

Job description

About the Role

Our client is seeking a motivated and customer-focused Assistant Store Manager to join their busy retail location in Nelspruit . In this key role, you will work alongside the Store Manager to oversee all aspects of store operations, drive sales, and ensure an exceptional customer experience. You will be responsible for supervising staff, managing inventory, and maintaining store standards to achieve company objectives. This is an excellent opportunity for an aspiring retail leader to develop their management skills and contribute to the success of a well-regarded retail brand in the Mpumalanga region.

Key Responsibilities

• Support the Store Manager in all operational duties, including staff supervision, sales generation, and customer service.
• Assist in training and developing retail associates, fostering a high-performing team culture.
• Ensure adherence to company policies, procedures, and visual merchandising standards.
• Manage inventory levels, including receiving, stocking, and conducting regular stocktakes.
• Handle customer inquiries and resolve complaints effectively to maintain satisfaction.
• Contribute to sales strategies and promotions to meet or exceed targets.
• Ensure the store is well-maintained, clean, and organized at all times.

Requirements

• Previous experience in a retail leadership role, such as a supervisor or assistant manager .
• Strong sales acumen and a commitment to outstanding customer service.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in using POS systems and managing retail inventory.
• Ability to work flexible hours, including weekends and holidays, as required.
• Demonstrated ability to motivate a team and drive results.

Benefits

• Competitive salary and bonus opportunities based on store performance.
• Employee discounts on a wide range of products.
• Opportunities for professional development and career advancement in retail management.
• A positive and collaborative work environment.
• Exposure to all facets of retail store operations.