Retail Store Manager

Placements24; Midrand; On-site; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Training & development

Job summary

Placements24 is seeking an experienced Retail Store Manager to lead the Midrand store, driving sales, managing inventory, and ensuring an exceptional customer experience in a busy shopping hub.

You will oversee daily operations, recruit and develop a high-performing team, maintain visual merchandising standards, and analyse sales data to identify opportunities for growth. A minimum of 3 years in retail management is required.

Qualifications

• Minimum 3 years in retail management or supervisory role.
• Proven ability to drive sales and manage budgets.
• Strong inventory management and loss prevention knowledge.
• Excellent leadership and communication skills.

Responsibilities

• Oversee daily store operations, including opening and closing procedures, cash handling, and customer service excellence.
• Develop and implement strategies to drive store sales, achieve targets, and maximize profitability.
• Manage inventory levels, including ordering, receiving, and stocktaking, to minimize shrinkage and ensure product availability.
• Recruit, train, motivate, and manage a high-performing team of retail associates to uphold brand standards and customer service expectations.
• Maintain store visual merchandising standards and ensure a clean, organized, and inviting shopping environment for all customers.
• Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.

Skills

Retail management

Leadership

Customer service

Inventory control

Tools

POS systems

MS Office

Job description

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead their store in Midrand . This is a pivotal role responsible for driving sales, managing inventory, and ensuring an exceptional customer experience. You will be the face of the brand, fostering a positive and productive work environment for your team, and contributing to the overall success and growth of the company within the competitive retail sector. The ideal candidate will have a proven track record in retail management and a passion for delivering outstanding customer service, working in a bustling commercial hub known for its vibrant shopping districts and accessibility.

Key Responsibilities

• Oversee daily store operations, including opening and closing procedures, cash handling, and customer service excellence.
• Develop and implement strategies to drive store sales, achieve targets, and maximize profitability.
• Manage inventory levels, including ordering, receiving, and stocktaking, to minimize shrinkage and ensure product availability.
• Recruit, train, motivate, and manage a high-performing team of retail associates to uphold brand standards and customer service expectations.
• Maintain store visual merchandising standards and ensure a clean, organized, and inviting shopping environment for all customers.
• Analyze sales data and customer feedback to identify trends, opportunities, and areas for improvement.

Requirements

• Minimum of 3 years of experience in a retail management or supervisory role.
• Proven ability to drive sales, manage budgets, and control costs effectively within a retail setting.
• Strong understanding of inventory management, visual merchandising, and loss prevention techniques.
• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate a team.
• Proficiency in using Point of Sale (POS) systems and basic computer software (e.g., Microsoft Office Suite).
• Passion for the retail industry and a commitment to delivering exceptional customer service.

Benefits

• Competitive annual salary and potential for performance-based bonuses.
• Opportunities for career advancement within a growing retail organization.
• Employee discounts on store merchandise.
• Comprehensive training and development programs to enhance skills.
• A dynamic and supportive work environment with a focus on teamwork and customer satisfaction.