Retail Store Manager - Centurion

Placements24; Centurion; Presencial; ZAR 420.000 - 640.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary bonuses

Medical aid

Retirement fund

Employee discounts

Career development

Descripción de la vacante

Placements24 in Centurion, Gauteng, seeks an experienced Retail Store Manager to lead our flagship store. You will oversee daily operations, drive sales, manage staff, and safeguard profitability while delivering an exceptional customer experience in line with brand values.

You'll recruit and develop talent, optimize inventory, implement visual merchandising standards, and ensure health and safety compliance.

Formación

• Minimum of 5 years of retail management experience with a proven track record of driving sales and profitability.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to effectively manage and motivate a team.
• Solid understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
• Experience with financial management, P&L statements, and budget control.
• Proficiency in retail POS systems and MS Office Suite.
• Ability to work a flexible schedule, including evenings, weekends, and public holidays, as dictated by store operating hours in Centurion.
• Strong analytical and problem-solving skills.

Responsabilidades

• Oversee daily store operations, ensuring efficiency and adherence to company policies and procedures in Centurion.
• Develop and implement strategic sales plans to achieve and exceed store revenue targets.
• Manage, train, and motivate the store team to deliver exceptional customer service and sales performance.
• Recruit, onboard, and develop talent to build a strong and capable workforce.
• Control inventory levels, minimize stock loss, and ensure accurate stocktaking and replenishment processes.
• Implement and maintain visual merchandising standards to create an attractive and engaging store environment.
• Manage store budgets, expenses, and profitability to ensure financial targets are met.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Handle escalated customer issues and complaints to ensure customer satisfaction and retention.
• Ensure compliance with all health, safety, and security regulations within the store.
• Act as the primary brand ambassador for our client in the Centurion community.

Conocimientos

Leadership

Communication

Interpersonal skills

Team management

Inventory management

Loss prevention

Financial management

POS systems

MS Office

Analytical thinking

Problem solving

Retail operations

Educación

Bachelor’s or Diploma in Business/Management

Herramientas

Retail POS systems

MS Office Suite

Descripción del empleo

About the Role

Our client is seeking a dynamic and experienced Retail Store Manager to lead their flagship store in Centurion, Gauteng. This is a critical role responsible for overseeing all aspects of store operations, driving profitability, and fostering a high-performance team culture. The ideal candidate will possess strong leadership qualities, exceptional operational acumen, and a proven ability to manage sales, staff, and inventory effectively. You will be instrumental in translating company strategy into local execution, ensuring an unparalleled customer experience that aligns with our client's brand values. This position offers a significant opportunity for a seasoned retail leader to make a substantial impact in a thriving retail environment.

Key Responsibilities

• Oversee daily store operations, ensuring efficiency and adherence to company policies and procedures in Centurion.
• Develop and implement strategic sales plans to achieve and exceed store revenue targets.
• Manage, train, and motivate the store team to deliver exceptional customer service and sales performance.
• Recruit, onboard, and develop talent to build a strong and capable workforce.
• Control inventory levels, minimize stock loss, and ensure accurate stocktaking and replenishment processes.
• Implement and maintain visual merchandising standards to create an attractive and engaging store environment.
• Manage store budgets, expenses, and profitability to ensure financial targets are met.
• Analyze sales data and market trends to identify opportunities for growth and improvement.
• Handle escalated customer issues and complaints to ensure customer satisfaction and retention.
• Ensure compliance with all health, safety, and security regulations within the store.
• Act as the primary brand ambassador for our client in the Centurion community.

Requirements

• Minimum of 5 years of retail management experience, with a proven track record of success in driving sales and profitability.
• Strong leadership, communication, and interpersonal skills.
• Demonstrated ability to effectively manage and motivate a team.
• Solid understanding of retail operations, including inventory management, visual merchandising, and loss prevention.
• Experience with financial management, P&L statements, and budget control.
• Proficiency in retail POS systems and MS Office Suite.
• Ability to work a flexible schedule, including evenings, weekends, and public holidays, as dictated by store operating hours in Centurion.
• Strong analytical and problem-solving skills.
• Relevant tertiary qualification in business, management, or a related field is an advantage.
• Passion for retail and delivering exceptional customer experiences.

Benefits

• Our client offers a highly competitive salary, performance-based bonuses, and comprehensive benefits package.
• This includes medical aid, a retirement fund, and significant employee discounts on merchandise.
• Opportunities for professional development and career progression within the organization are excellent.

Join our client's team in Centurion, Gauteng, and lead a successful retail operation.