Senior Retail Sales Associate - Midrand

Placements24; Midrand; On-site; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

Employee discount

Professional development

Career advancement

Dynamic environment

Brand exposure

Job summary

Placements24 is seeking a highly motivated Senior Retail Sales Associate for its flagship Midrand store. You will lead customer engagements, propel sales, and mentor junior staff while maintaining high standards of service and store presentation.

You should have at least three years in retail, a strong product knowledge base, and proven ability to meet targets. This role requires flexibility for weekends and holidays and a commitment to working as part of a dynamic team in Gauteng.

Qualifications

• Minimum 3 years in a similar retail sales role, customer-facing.
• Proven track record of meeting or exceeding sales goals.
• Excellent communication and customer service skills.
• Strong product knowledge and retail interest.
• Ability to work well in a team and independently.
• Proficient with POS systems and basic computer apps.
• Flexible retail schedule, weekends and holidays for Midrand location.
• Legally eligible to work in South Africa.
• Experience with inventory management and visual merchandising is a plus.

Responsibilities

• Engage with customers to understand needs and recommend products.
• Drive sales and promotional offers to meet targets.
• Maintain knowledge of products, features, benefits, and stock.
• Assist with inventory, stock receiving, merchandising, and store organization.
• Handle inquiries, issues, and returns with first-contact resolution.
• Process transactions accurately using the POS system.
• Create an appealing store environment through visual merchandising.
• Collaborate with management to meet store objectives.
• Mentor new sales associates with product knowledge.
• Uphold company policies, security, and health and safety standards.

Skills

Customer service

Communication

Product knowledge

Teamwork

POS proficiency

Visual merchandising

Tools

POS systems

Computer applications

Job description

About the Role

Our client, a dynamic and customer-focused retail group, is seeking a highly motivated and experienced Senior Retail Sales Associate to join their flagship store in the vibrant commercial hub of Midrand, Gauteng. This is an exceptional opportunity for a driven individual to contribute to a leading brand, foster excellent customer relationships, and play a key role in driving sales performance. The ideal candidate will possess a deep understanding of retail operations, a passion for delivering outstanding customer service, and a proven track record of exceeding sales targets. You will be instrumental in maintaining the store's reputation for quality and service, ensuring a positive shopping experience for every customer. This role requires a proactive approach and a commitment to excellence in a fast-paced retail environment. The successful applicant will be a team player with strong leadership potential, ready to mentor junior staff and contribute to a collaborative work atmosphere. This position is crucial for upholding the brand's image and ensuring operational efficiency within the Midrand store.

Key Responsibilities

• Engage proactively with customers to understand their needs and provide expert product recommendations.
• Drive sales by actively promoting products and special offers, consistently meeting and exceeding individual sales targets.
• Maintain an in-depth knowledge of all products, including features, benefits, and current stock levels.
• Assist with inventory management, including receiving stock, visual merchandising, and maintaining store organization.
• Handle customer inquiries, issues, and returns with professionalism and efficiency, aiming for first-contact resolution.
• Process transactions accurately using the point-of-sale (POS) system.
• Contribute to creating an appealing and organized store environment through effective visual merchandising.
• Collaborate with the store management team to achieve overall store objectives.
• Mentor and support new sales associates, sharing product knowledge and best practices.
• Uphold all company policies and procedures, including those related to security and health and safety.

Requirements

• A minimum of 3 years of proven experience in a similar retail sales role, preferably in a customer-facing capacity.
• Demonstrated success in meeting or exceeding sales goals.
• Excellent communication, interpersonal, and customer service skills.
• Strong product knowledge and a keen interest in the retail sector.
• Ability to work effectively in a team and independently.
• Proficiency in using POS systems and basic computer applications.
• A positive attitude and a genuine passion for helping customers.
• Flexibility to work a retail schedule, including weekends and public holidays, as required for the Midrand location.
• Must be legally eligible to work in South Africa.
• Experience with inventory management and visual merchandising is a plus.

Benefits

• Competitive salary package with performance-based incentives.
• Generous employee discount on all products.
• Opportunities for professional development and career advancement within a growing company.
• A supportive and dynamic work environment.
• Exposure to leading retail brands and trends.
• Potential for growth into supervisory or management roles.
• Contribution to a reputable retail brand in Gauteng.