Retail Store Manager - WhatJobs Direct

Placements24; Centurion; Sur place; ZAR 420 000 - 660 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Bonus potential

Health insurance

Career advancement

Employee discounts

Leadership training

Recognition program

Relocation assistance

Résumé du poste

Placements24 in Centurion, Gauteng is seeking a seasoned Retail Store Manager to lead a busy retail branch. You will drive sales, manage daily operations, and coach a diverse store team to deliver exceptional customer experiences.

The role requires a minimum of five years in retail management, strong leadership, budgeting acumen, and a proactive mindset. Relocation support may be considered for the right candidate in the Centurion area.

Qualifications

• Minimum 5 years of retail management experience.
• Strong leadership and coaching abilities.
• Experience in budgeting and inventory control.

Responsabilités

• Manage day-to-day store operations, ensuring smooth functioning.
• Develop and implement strategies to hit sales targets and profitability.
• Lead, train and motivate the store team for excellent service.
• Oversee inventory management, stock control and merchandising.
• Ensure compliance with company policies and health & safety rules.
• Handle store budgets, labour costs and operating expenses.
• Address customer escalations promptly and professionally.
• Recruit, hire and onboard new store staff.
• Conduct performance reviews and provide feedback.
• Analyze sales data and market trends to spot growth opportunities.

Connaissances

Leadership

Team management

Coaching

Customer service

Conflict resolution

Communication

Interpersonal skills

Flexible hours

POS systems

Formation

Bachelor's degree in Business/Marketing

Outils

POS systems

Retail management software

Description du poste

About the Role

Our client, a prominent name in the retail industry, is seeking a seasoned and results-driven Retail Store Manager to lead their Centurion, Gauteng branch. This is a critical leadership role responsible for overseeing all aspects of store operations, driving sales performance, and ensuring an exceptional customer experience. We are looking for an individual with strong leadership qualities, a passion for retail, and a proven ability to manage teams and achieve business objectives. The ideal candidate will possess a strategic mindset, excellent operational skills, and a commitment to fostering a positive and productive work environment for their team. This is an excellent opportunity to take ownership of a retail store, implement strategic initiatives, and contribute significantly to the success of our client's brand in the Centurion, Gauteng area.

Key Responsibilities

• Manage day-to-day store operations, ensuring smooth and efficient functioning.
• Develop and implement strategies to achieve sales targets and maximize profitability.
• Lead, train, and motivate the store team to deliver exceptional customer service.
• Oversee inventory management, stock control, and visual merchandising.
• Ensure compliance with all company policies, procedures, and health & safety regulations.
• Manage store budgets, labor costs, and operational expenses effectively.
• Handle customer escalations and resolve issues promptly and professionally.
• Recruit, hire, and onboard new store associates.
• Conduct regular performance reviews and provide constructive feedback to staff.
• Analyze sales reports and market trends to identify growth opportunities.

Requirements

• Minimum of 5 years of retail management experience, with a proven track record of success.
• Strong leadership, team management, and coaching skills.
• Excellent understanding of retail operations, merchandising, and inventory control.
• Demonstrated ability to drive sales, increase profitability, and manage budgets.
• Exceptional customer service and conflict resolution skills.
• Proficiency in POS systems and retail management software.
• Strong communication and interpersonal abilities.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Bachelor's degree in Business, Marketing, or a related field is an advantage.
• Reside in or be willing to relocate to the Centurion, Gauteng area.

Benefits

• Competitive salary and significant bonus potential based on store performance.
• Comprehensive health insurance benefits.
• Opportunities for career advancement within a growing retail group.
• Employee discounts on all store merchandise.
• Leadership training and development programs.
• Performance-based recognition and rewards.
• A dynamic and supportive work environment in Centurion, Gauteng.
• Relocation assistance may be considered for qualified candidates.