Retail Store Manager - High Volume

Placements24; Rustenburg; On-site; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Employee discounts

Uniform allowance

Professional development

Relocation assistance

Job summary

Placements24 in Rustenburg, North West, is seeking an experienced Retail Store Manager to lead a high‑volume store on site. You will direct sales, optimize stock, manage a large team, and ensure excellent customer experience in a fast-paced environment.

You will drive profitability, implement merchandising standards, control expenses, and develop staff through coaching and performance reviews, while upholding brand policies and delivering exceptional service to every customer.

Qualifications

• Minimum proven experience as a Retail Store Manager in high-volume retail.
• Demonstrated ability to meet sales targets and drive profitability.
• Strong leadership, communication, and staff development skills.
• Excellent customer service and POS proficiency.
• Experience with inventory management and loss prevention.

Responsibilities

• Oversee daily store operations and profitability.
• Drive sales by setting targets and coaching staff.
• Manage inventory, stock control, and shrinkage.
• Recruit, train, and schedule store team.
• Ensure exceptional customer service standards.
• Maintain store visuals and safety compliance.
• Handle customer complaints professionally.
• Control expenses and manage the store budget.
• Conduct performance reviews and coaching.
• Ensure compliance with company policies and laws.

Skills

Leadership

Team management

Customer service

Communication

Sales-driven

Tools

POS systems

Retail management software

Job description

About the Role

Our client is seeking an experienced and dynamic Retail Store Manager to lead a high-volume store located in Rustenburg, North West. This is a critical on-site role demanding strong leadership, exceptional operational skills, and a passion for delivering outstanding customer service. As the Store Manager, you will be responsible for all aspects of store operations, including sales performance, inventory management, staff development, and maintaining a visually appealing and safe shopping environment. You will be the face of the brand in the community, driving sales targets, fostering a positive team culture, and ensuring adherence to company policies and procedures. We are looking for a results-driven individual who can effectively manage a large team, optimize store profitability, and provide an unparalleled shopping experience for every customer. Your leadership will be key to the success and growth of this flagship store. This role requires a hands‑on approach and a commitment to excellence.

Key Responsibilities

• Oversee all daily operations of the retail store, ensuring efficiency and profitability.
• Drive sales performance by setting targets, motivating the sales team, and implementing effective sales strategies.
• Manage inventory levels, including ordering, receiving, and stock control, to minimize shrinkage and ensure product availability.
• Recruit, train, schedule, and supervise store staff, fostering a positive and productive work environment.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Maintain store appearance, including visual merchandising, cleanliness, and safety, in accordance with company guidelines.
• Handle customer complaints and issues promptly and professionally.
• Control store expenses and manage the store budget effectively.
• Conduct regular performance reviews for staff and provide constructive feedback and coaching.
• Ensure compliance with all company policies, procedures, and legal regulations.

Requirements

• Proven experience as a Retail Store Manager, preferably in a high-volume retail environment.
• Demonstrated success in achieving sales targets and driving store profitability.
• Strong leadership, team management, and motivational skills.
• Excellent customer service and communication abilities.
• Proficiency in inventory management and loss prevention techniques.
• Experience with point-of-sale (POS) systems and other retail management software.
• Ability to work flexible hours, including weekends and holidays.
• Strong understanding of visual merchandising principles.
• Ability to remain calm and effective under pressure.
• A commitment to upholding company standards and values.

Benefits

• Competitive annual salary of R .
• Performance-based bonuses and incentives tied to store profitability and sales targets.
• Comprehensive medical and retirement fund benefits.
• Significant employee discounts on store merchandise.
• Opportunities for professional development and leadership training.
• A supportive management structure and clear career progression path.
• Regular performance reviews and feedback sessions.
• Company-provided uniform or dress allowance.
• Access to ongoing training programs to enhance retail skills.
• Potential for relocation assistance for exceptional candidates.