Assistant Retail Store Manager

Placements24; Benoni; Hybrid; ZAR 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Employee discount

Pension fund contributions

Medical expenses assistance

Regular training sessions

Performance incentives

Zusammenfassung

Placements24 in Benoni, Gauteng, is seeking an Assistant Retail Store Manager to support the Store Manager in overseeing operations in a hybrid role with on-site and remote planning tasks. You will lead the team, drive sales, manage stock, and ensure excellent customer experiences.

The role requires supervisory experience, strong communication, inventory know-how, and a proactive, organized approach to store management. Weekend availability is expected.

Qualifikationen

• Experience in retail with supervisory responsibilities.
• Strong customer service focus.
• Proficient with POS systems and sales transactions.
• Excellent communication and interpersonal skills.
• Ability to plan and manage schedules.
• High school diploma or equivalent; further education is a plus.
• Willing to work flexible hours including weekends.

Aufgaben

• Assist Store Manager in overseeing all store operations, including sales, customer service, and staff management.
• Supervise and motivate the retail team, providing guidance, training, and performance feedback.
• Support the achievement of sales targets and KPIs.
• Assist with inventory management, including stocktakes, ordering, and maintaining stock accuracy.
• Ensure that visual merchandising standards are maintained and that the store is presented attractively.
• Handle customer inquiries and resolve issues to ensure customer satisfaction.
• Assist in managing staff schedules and ensuring adequate floor coverage.
• Uphold company policies and procedures, including health, safety, and security.
• Participate in remote planning meetings and contribute to operational strategy development.
• Act as a key holder and open/close the store as required.

Kenntnisse

Leadership experience

Customer service

POS systems

Communication skills

Organized

Ausbildung

High school diploma

Tools

POS systems

Jobbeschreibung

About the Role

Our client, a reputable retail chain, is looking for a motivated and experienced Assistant Retail Store Manager to support the Store Manager in overseeing operations in Benoni, Gauteng. This hybrid role is designed for an ambitious individual eager to develop their leadership skills within the retail sector. You will assist in managing daily store operations, supervising staff, driving sales, and ensuring an exceptional customer experience. This position requires a proactive approach, strong organizational skills, and the ability to work effectively both on-site and remotely on certain planning tasks. You will play a key role in team development, inventory management, and maintaining store standards. This is an excellent opportunity to gain hands-on experience and build a solid foundation for a career in retail management. We are seeking someone with a passion for retail and a commitment to excellence.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and staff management.
• Supervise and motivate the retail team, providing guidance, training, and performance feedback.
• Support the achievement of sales targets and key performance indicators (KPIs).
• Assist with inventory management, including stocktakes, ordering, and maintaining stock accuracy.
• Ensure that visual merchandising standards are maintained and that the store is presented attractively.
• Handle customer inquiries and resolve issues to ensure customer satisfaction.
• Assist in managing staff schedules and ensuring adequate floor coverage.
• Uphold company policies and procedures, including those related to health, safety, and security.
• Participate in remote planning meetings and contribute to operational strategy development.
• Act as a key holder and open/close the store as required.

Requirements

• Previous experience in a retail environment, with some supervisory or leadership experience preferred.
• Demonstrated ability to motivate and lead a team.
• Strong customer service skills and a passion for creating positive shopping experiences.
• Good understanding of retail operations, including inventory management and visual merchandising.
• Excellent communication and interpersonal skills.
• Proficiency with point-of-sale (POS) systems.
• Ability to work flexible hours, including weekends and some evenings.
• Organized and detail-oriented, with the ability to manage multiple tasks.
• Proactive and eager to learn and develop new skills.
• High school diploma or equivalent; further education is a plus.

Benefits

• Competitive annual salary of R .
• Opportunities for professional development and career advancement within the retail sector.
• Employee discount on store merchandise.
• Hybrid work model offering a blend of on-site and remote work flexibility.
• Contribution towards medical expenses.
• Performance-based incentives.
• A supportive and dynamic team environment.
• Regular training sessions to enhance retail skills.
• Pension fund contributions.
• Work experience in a well-established retail brand.