Senior Retail Store Manager

Placements24; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Base salary with performance bonuses

Health and retirement benefits

Employee discounts

Professional development opportunities

Job summary

Placements24 in Cape Town is seeking an experienced Senior Retail Store Manager to lead our flagship store. You will drive sales, manage staff, oversee operations and ensure an outstanding customer experience.

The role requires a strategic mindset, proven leadership, and a track record in retail management. You will motivate a team to meet ambitious goals and represent the brand in a competitive market.

Qualifications

• Minimum of 5 years of progressive experience in retail management.
• Demonstrated success in leading and developing retail teams to achieve sales goals.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in retail management software and inventory control systems.

Responsibilities

• Develop and implement strategic sales plans to achieve store revenue targets and maximize profitability.
• Recruit, train, motivate, and manage a high-performing team of retail staff.
• Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Manage store expenses, budget adherence, and implement cost-saving initiatives where appropriate.

Skills

Leadership

Communication

Problem-solving

Staff development

Inventory management

Tools

POS software

Inventory control systems

Job description

About the Role

Our client is looking for an experienced and results-oriented Senior Retail Store Manager to lead their flagship store in Cape Town . You will be responsible for all aspects of store operations, including driving sales, managing staff, controlling inventory, and ensuring an outstanding customer experience. This is a key leadership position requiring a strategic mindset and the ability to motivate a team to achieve ambitious goals. The ideal candidate will have a proven track record in retail management and a passion for delivering exceptional brand representation in a competitive market.

Key Responsibilities

• Develop and implement strategic sales plans to achieve store revenue targets and maximize profitability.
• Recruit, train, motivate, and manage a high-performing team of retail staff.
• Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
• Ensure exceptional customer service standards are met and exceeded at all times.
• Manage store expenses, budget adherence, and implement cost-saving initiatives where appropriate.

Requirements

• Minimum of 5 years of progressive experience in retail management, with a strong understanding of store operations.
• Demonstrated success in leading and developing retail teams to achieve sales goals.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in retail management software and inventory control systems.
• Ability to work flexible hours, including evenings, weekends, and holidays, in Cape Town .

Benefits

• Attractive base salary with significant performance-based bonuses.
• Comprehensive health and retirement benefits package.
• Generous employee discounts on a wide range of products.
• Opportunities for professional development and advancement within a leading retail organization.
• A dynamic and challenging work environment with direct impact on business success.