Retail Sales Manager

Placements24; Stellenbosch; On-site; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Health and retirement benefits

Generous employee discounts

Career advancement opportunities

Vibrant work culture

Job summary

Placements24 in Stellenbosch, Western Cape, invites an experienced Retail Sales Manager to lead our client's team. You will drive sales, manage store operations, and deliver outstanding customer experiences while coaching staff to meet targets.

The role requires strong leadership, hands-on inventory management, and the ability to analyze trends to grow the business. The successful candidate thrives in a fast-paced fashion retail environment and is passionate about service excellence.

Qualifications

• Proven experience as Retail Sales Manager or in a senior retail leadership role.
• Ability to lead, motivate, and develop a sales team.
• Strong understanding of retail operations, inventory management, and merchandising.
• Excellent customer service and conflict-resolution skills.

Responsibilities

• Oversee daily retail operations and ensure the achievement of sales targets.
• Recruit, train, mentor, and manage a high-performing sales team.
• Implement visual merchandising standards and maintain store presentation.
• Manage inventory levels, stock control, and ordering processes.
• Provide exceptional customer service and resolve customer issues effectively.
• Analyze sales data and market trends to develop and implement effective sales strategies.

Skills

Leadership

Customer service

Sales analysis

Tools

POS systems

Retail management software

Job description

About the Role

Our client is seeking an experienced and dynamic Retail Sales Manager to lead their team in Stellenbosch, Western Cape . This leadership role focuses on driving sales performance, managing store operations, and ensuring an exceptional customer experience. You will be responsible for coaching and motivating the sales staff, managing inventory, and implementing strategies to achieve store sales targets. The ideal candidate possesses strong leadership qualities, a deep understanding of retail sales dynamics, and a passion for customer service excellence. Join a growing retail brand that values professional development and provides a stimulating work environment in the heart of Stellenbosch .

Key Responsibilities

• Oversee daily retail operations and ensure the achievement of sales targets.
• Recruit, train, mentor, and manage a high-performing sales team.
• Implement visual merchandising standards and maintain store presentation.
• Manage inventory levels, stock control, and ordering processes.
• Provide exceptional customer service and resolve customer issues effectively.
• Analyze sales data and market trends to develop and implement effective sales strategies.

Requirements

• Proven experience as a Retail Sales Manager or in a senior retail leadership role.
• Demonstrated ability to lead, motivate, and develop a sales team.
• Strong understanding of retail operations, inventory management, and merchandising.
• Excellent customer service and conflict-resolution skills.
• Proficiency in retail management software and POS systems.
• Passion for fashion/retail and a keen eye for detail.

Benefits

• Competitive salary with performance-based bonuses and incentives.
• Comprehensive health and retirement benefits.
• Generous employee discounts on store merchandise.
• Opportunities for career advancement within the retail sector.
• A vibrant and engaging work culture.