Retail Store Assistant: Customer Service & Stock Admin

Dis-Chem Pharmacies Limited; Roodepoort; On-site; ZAR 78,000 - 123,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Roodepoort invites applications for a Retail Store Assistant to support daily store operations and ensure service standards. You will manage customer queries, process transactions, and liaise with departments to resolve issues.

Essentially, Grade 12, basic computer skills (Word, Excel, Outlook) and SAP are required, along with retail experience. A reliable team player with leadership potential is preferred, aiming for efficient store performance.

Qualifications

• Grade 12 / Matric is required.
• Basic computer skills including Word, Excel and Outlook; SAP.
• Retail experience and customer service focus.

Responsibilities

• Manage and report customer complements and complaints to management.
• Establish professional relationships with customers.
• Address stock queries and resolve customer issues.
• Maintain effective external communication with customers for feedback.
• Assist customers with inquiries and refer to appropriate departments.

Skills

Retail experience

Customer relations

Team player

Leadership

Deadlines

Education

Grade 12 / Matric

Tools

SAP

Word

Excel

Outlook

Job description

Dis-Chem Pharmacies Roodepoort invites applications for a Retail Store Assistant to support daily store operations and ensure service standards. You will manage customer queries, process transactions, and liaise with departments to resolve issues.

Essentially, Grade 12, basic computer skills (Word, Excel, Outlook) and SAP are required, along with retail experience. A reliable team player with leadership potential is preferred, aiming for efficient store performance.