Retail Store Assistant: Customer Care & Inventory Admin

Dis-Chem Pharmacies Limited; Bloemfontein; On-site; ZAR 112,000 - 156,000; Full time

Benefits offered by this job

Market related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies Northridge Mall in Bloemfontein seeks a Retail Store Assistant to support store operations. You will assist with customer service, stock queries, and daily administrative tasks to ensure policy-compliant operations.

The role requires Grade 12, basic computer skills (Word, Excel, Outlook) and retail experience. Duties include handling refunds, stock control, and liaising with management to maintain service excellence.

Qualifications

• Grade 12 / Matric is required.
• Basic computer skills (Word, Excel, Outlook) and SAP.
• Retail experience.

Responsibilities

• Manage and report all customer compliments and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customers with enquiries and refer to appropriate departments.

Skills

Retail administration

Teamwork

Customer relations

Leadership

Integrity

Under pressure

Deadline driven

Education

Grade 12 / Matric

Tools

SAP

Word

Excel

Outlook

Job description

Dis-Chem Pharmacies Northridge Mall in Bloemfontein seeks a Retail Store Assistant to support store operations. You will assist with customer service, stock queries, and daily administrative tasks to ensure policy-compliant operations.

The role requires Grade 12, basic computer skills (Word, Excel, Outlook) and retail experience. Duties include handling refunds, stock control, and liaising with management to maintain service excellence.