Retail Sales Team Leader

Placements24; Randburg; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Commission & bonus

Employee discounts

Training & development

Career progression

Vibrant team culture

Prime retail location

Job summary

Placements24 in Randburg, Gauteng is seeking an experienced Retail Sales Team Leader to guide a busy sales floor, coach associates, and drive achieving store targets while delivering an outstanding customer experience.

You will lead by example, manage stock, ensure merchandising standards, and train new staff in product knowledge and selling techniques. The role includes weekends/public holidays and a dynamic, growth‑oriented team environment.

Qualifications

• Experience in retail sales with supervisory responsibilities.
• Proven ability to meet and exceed sales targets.
• Excellent communication and customer service skills.
• Strong coaching and team development abilities.
• Familiarity with POS systems and retail operations.

Responsibilities

• Lead, coach, and motivate a team of sales associates to achieve sales goals.
• Drive sales performance through effective team management and customer engagement.
• Oversee daily storefront operations and ensure efficient service.
• Train new staff on product knowledge, sales techniques, and policies.
• Monitor sales metrics and provide feedback to the team and management.
• Maintain merchandising standards and ensure attractive product displays.

Skills

Retail leadership

Sales target achievement

Coaching and mentoring

Customer service

Communication skills

Tools

POS systems

Job description

About the Role

Our client, a dynamic and customer-focused retail group, is looking for an experienced and motivated Retail Sales Team Leader to join their bustling store in Randburg, Gauteng . In this vital role, you will be responsible for guiding and inspiring a team of sales associates to achieve individual and store sales targets, while ensuring an exceptional customer experience. You will act as a role model, providing coaching and support to your team, and taking ownership of specific departmental responsibilities. This is an excellent opportunity for a proactive individual with a passion for sales and leadership to develop your career within a supportive and growth-oriented company. You will be instrumental in fostering a positive and high-achieving sales environment within the Randburg branch.

Key Responsibilities

• Lead, coach, and motivate a team of retail sales associates to achieve sales goals.
• Drive sales performance through effective team management and proactive engagement with customers.
• Oversee the daily operations of the sales floor, ensuring smooth customer flow and efficient service.
• Assist in training new sales associates on product knowledge, sales techniques, and company policies.
• Monitor sales performance metrics and provide regular feedback to the team and management.
• Ensure visual merchandising standards are maintained and products are attractively displayed.
• Handle customer inquiries, feedback, and escalated issues with professionalism and efficiency.
• Manage stock levels within the department, including replenishment and stocktakes.
• Contribute to creating a positive and engaging work environment for the sales team.
• Ensure compliance with all company policies and procedures.

Requirements

• Previous experience in a retail sales role with demonstrated leadership or supervisory responsibilities.
• Proven ability to meet and exceed sales targets.
• Excellent communication, interpersonal, and customer service skills.
• Strong coaching and team development abilities.
• A proactive and results-oriented approach to sales.
• Familiarity with POS systems and retail operations.
• Ability to work flexible hours, including weekends and public holidays.
• A passion for retail and delivering exceptional customer experiences.
• Problem-solving skills and the ability to make sound decisions.
• Reside in or be able to commute to Randburg, Gauteng .

Benefits

• An annual salary of R , based on experience.
• Commission and bonus opportunities tied to sales performance.
• Significant employee discounts on a wide range of products.
• Comprehensive training and development programs.
• Opportunities for career advancement within the retail group.
• A vibrant and collaborative team culture.
• Exposure to leading retail strategies and brands.
• Work in a prime retail location in Gauteng .