Retail Assistant Store Manager - Randburg

Placements24; Randburg; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary package

Career progression to Store Manager

Employee discounts

Comprehensive training and development

Supportive and dynamic team

Exposure to leading retail brand

Performance-based incentives

Company benefits

Hybrid operational involvement

Job summary

Placement24 is seeking a Retail Assistant Store Manager in Randburg, Gauteng. This hybrid role supports the Store Manager in daily operations, sales growth, and delivering exceptional customer service at a busy store.

You will motivate the team, maintain standards, and contribute to the branch's success. The role blends in-store responsibilities with potential remote administrative duties, ideal for a proactive retail leader seeking growth.

Qualifications

• Previous retail leadership experience required.
• Ability to lead and motivate a team.
• Strong customer service and interpersonal skills.
• Good understanding of retail sales and operations.
• Excellent communication and organizational abilities.
• Able to work flexible hours including weekends/evenings.
• Willing to assist with remote administrative duties.

Responsibilities

• Assist the Store Manager in daily store operations.
• Help achieve sales targets and store profitability.
• Provide outstanding customer service and resolve issues.
• Lead and motivate the retail team.
• Maintain visual merchandising standards.
• Assist with inventory, stock counts, and receiving.
• Help manage staff schedules, training, and performance.
• Handle opening and closing procedures.
• Support admin tasks and policy implementation.

Skills

Leadership

Customer Service

Team Motivation

Communication

Organizational Skills

Problem Solving

Flexibility

Retail Knowledge

Tools

POS Systems

Job description

About the Role

Our client is seeking an enthusiastic and capable Retail Assistant Store Manager to support the Store Manager in overseeing operations at their busy retail location in Randburg, Gauteng . This hybrid role requires a leader who can assist in managing daily operations, driving sales, and ensuring exceptional customer service. You will play a key role in motivating the store team, maintaining store standards, and contributing to the overall success of the branch. The ideal candidate will have a strong understanding of retail principles, excellent customer service skills, and a proactive approach to problem-solving. This position involves both in-store responsibilities and potential remote administrative tasks. If you are passionate about retail and looking to step into a leadership role, this is a great opportunity to grow with a respected brand.

Key Responsibilities

• Assist the Store Manager in overseeing all aspects of daily store operations in Randburg .
• Support the Store Manager in achieving sales targets and driving store profitability.
• Provide outstanding customer service, addressing customer needs and resolving issues effectively.
• Lead and motivate the retail team, fostering a positive and productive work environment.
• Ensure store merchandising and visual standards are maintained at a high level.
• Assist with inventory management, including stock counts and receiving procedures.
• Help manage staff schedules, training, and performance.
• Handle opening and closing procedures for the store.
• Implement company policies and procedures consistently.
• Contribute to creating a safe and secure shopping environment.

Requirements

• Previous experience in a retail leadership role, such as supervisor or keyholder, is essential.
• Demonstrated ability to lead and motivate a team.
• Strong customer service and interpersonal skills.
• Good understanding of retail sales and operations.
• Excellent communication and organizational abilities.
• Ability to work flexible hours, including weekends and evenings.
• Proficiency with point-of-sale (POS) systems.
• A proactive and results-oriented approach to tasks.
• Passion for the retail industry and delivering exceptional customer experiences.
• Willingness to assist with administrative duties which may be performed remotely.

Benefits

• Competitive salary package.
• Opportunities for career progression to Store Manager positions.
• Employee discounts on store merchandise.
• Comprehensive training and development programs.
• A supportive and dynamic team environment.
• Exposure to a leading retail brand in Gauteng .
• Potential for performance-based incentives.
• Contribution to a respected retail organization.
• Standard company benefits.
• A role offering a blend of in-store and potentially remote operational involvement.