Retail Sales & Customer Service Associate

Pivot Services; Mbombela (Nelspruit); Presencial; ZAR 89.000 - 134.000; Jornada completa

Descripción de la vacante

Clicks Group is seeking a frontline associate to deliver service excellence through efficient customer service, POS operations and merchandising in-store. You will act as a brand ambassador, ensure accurate payments, promote clubcard membership, and keep merchandising standards up to date.

The role emphasizes friendly, professional service and knowledge of products, promotions and events to help customers feel valued and receive accurate information.

Formación

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures

Responsabilidades

• Execute all POS operations accurately and efficiently
• Promote Clicks clubcard and enroll new members
• Deliver superior customer service and act as a brand ambassador
• Maintain merchandising standards and store housekeeping
• Stay updated on products, promotions and events to inform customers

Conocimientos

Planning & organising

Problem-solving

Customer orientation

Communication skills

Computer literacy

Numeracy

Descripción del empleo

Clicks Group is seeking a frontline associate to deliver service excellence through efficient customer service, POS operations and merchandising in-store. You will act as a brand ambassador, ensure accurate payments, promote clubcard membership, and keep merchandising standards up to date.

The role emphasizes friendly, professional service and knowledge of products, promotions and events to help customers feel valued and receive accurate information.