In-Store Retail Associate - Cashier & Customer Service

Clicks Group Limited; Midrand; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Clicks Group is seeking a retail associate to efficiently manage point‑of‑sale activities, process transactions accurately, and promote Clicks' clubcard to boost membership.

You will deliver superior customer service, uphold merchandising standards, and stay informed on promotions to assist customers and maximize sales. This permanent role supports the store's day‑to‑day operations and customer experience.

Qualifications

• Retail/FMCG background and understanding of merchandising and promotions principles
• Knowledge of customer service excellence
• Basic maths calculations

Responsibilities

• Efficiently execute all point-of-sale activities in-store.
• Promote Clicks' clubcard and enroll new members.
• Handle cash accurately and securely at all times.
• Deliver brand‑ambassador service through friendly, professional customer interactions.
• Maintain merchandising standards and store housekeeping per visual guidelines.
• Stay updated on products, promotions and events to provide accurate information to customers.

Skills

Planning & organising

Problem solving

Customer orientation

Relating & networking

Following instructions

Delivering results

People skills

Persuading & influencing

Education

Grade 12 (Maths 50% & English 50%)

Job description

Clicks Group is seeking a retail associate to efficiently manage point‑of‑sale activities, process transactions accurately, and promote Clicks' clubcard to boost membership.

You will deliver superior customer service, uphold merchandising standards, and stay informed on promotions to assist customers and maximize sales. This permanent role supports the store's day‑to‑day operations and customer experience.