Retail Service Associate – POS, Clubcard & Merchandising

Clicks Group Limited; Bloemfontein; Vor Ort; ZAR 167.400 - 223.200; Vollzeit

Zusammenfassung

Clicks Group is seeking a retail associate to efficiently operate the point of sale, process payments, and promote clubcard memberships in-store to drive customer experience.

You will maintain cash handling accuracy, support merchandising standards, and communicate promotions to customers. A friendly, professional service mindset and basic maths are essential.

Desirable: experience in FMCG retail, ability to work in a fast-paced environment, and a commitment to service excellence.

Qualifikationen

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Stock management understanding.
• Customer service excellence knowledge.
• Maths and English at Grade 12 level.

Aufgaben

• Efficiently execute all POS operations in-store.
• Maintain accuracy when scanning merchandise and handling payments.
• Ensure safe cash handling at all times.
• Enroll new clubcard members and promote clubcard participation.
• Promote promotions to increase sales and customer satisfaction.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and housekeeping to store standards.
• Keep updated knowledge on products, ranges, promotions and events.
• Provide correct information to customers at all times.

Kenntnisse

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Working with people

Persuading & influencing

Coping with pressures

Ausbildung

Grade 12 maths & English

Jobbeschreibung

Clicks Group is seeking a retail associate to efficiently operate the point of sale, process payments, and promote clubcard memberships in-store to drive customer experience.

You will maintain cash handling accuracy, support merchandising standards, and communicate promotions to customers. A friendly, professional service mindset and basic maths are essential.

Desirable: experience in FMCG retail, ability to work in a fast-paced environment, and a commitment to service excellence.