Retail Associate: POS, Merchandising & Service

Clicks Group Limited; Gqeberha; On-site; ZAR 134,000 - 190,000; Full time

Job summary

Clicks Group is seeking a dedicated Retail Associate to execute POS operations, handle payments, and promote clubcard enrollment in a fast-paced store environment.

You will deliver friendly, professional service, maintain stock and merchandising standards, and actively contribute to promotions and customer satisfaction. This permanent role supports the group’s aim to be the leading health and beauty retailer.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute all POS operational activities promptly and accurately.
• Maintain accuracy when scanning merchandise and collecting payment, including clubcard handling.
• Promote Clicks clubcard and enroll new members to hit targets.
• Highlight promotions to drive sales and enhance customer spend.
• Deliver superior customer service and act as a brand ambassador in-store.
• Maintain merchandising and housekeeping per store standards.
• Support the group’s vision by living company values and knowledge of products.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering results

Persuading and influencing

Coping with pressures

Education

Maths (Grade 12)

English (Grade 12)

Job description

Clicks Group is seeking a dedicated Retail Associate to execute POS operations, handle payments, and promote clubcard enrollment in a fast-paced store environment.

You will deliver friendly, professional service, maintain stock and merchandising standards, and actively contribute to promotions and customer satisfaction. This permanent role supports the group’s aim to be the leading health and beauty retailer.