Retail Floor Supervisor: Lead & Merchandising (Mahikeng)

Placements24; LegKraal Gate; On-site; ZAR 83,000 - 138,000; Full time

Benefits offered by this job

On-the-job training

Career advancement

Friendly team environment

Job summary

Placements24 is seeking a proactive Retail Floor Supervisor for our Mahikeng, North West store. The role focuses on leading daily sales floor activities, delivering top-tier customer service, and supporting management to maintain high presentation and engagement standards.

You will motivate sales associates, oversee stock and POS transactions, and ensure policies are followed. The ideal candidate brings leadership potential, strong communication, and a passion for retail in a fast-paced

Qualifications

• Experience leading a retail team and driving sales performance.
• Strong customer service orientation with a proactive approach.
• Excellent communication and interpersonal skills.
• Familiarity with POS systems and checkout procedures.
• Experience with basic inventory and stock counts.
• Ability to stay organized and manage multitask priorities.
• Problem solving mindset with a can-do attitude.
• Willingness to work weekends and holidays as needed.
• Ability to inspire and coach sales associates toward goals.

Responsibilities

• Supervise daily sales floor operations, ensuring efficiency and adherence to company standards.
• Assist customers with inquiries, product information, and purchases, providing a positive shopping experience.
• Lead and motivate a team of sales associates to meet individual and store sales goals.
• Ensure visual merchandising standards are maintained on the sales floor.
• Assist with inventory management, including receiving, stocking, and stock counts.
• Process customer transactions accurately using the POS system.
• Handle customer concerns and feedback professionally.
• Maintain store cleanliness and organization.
• Assist management with staff training and development.
• Implement store policies and procedures effectively.

Skills

Leadership

Customer service

Communication

POS systems

Inventory management

Organizational skills

Problem solving

Flexibility

Team motivation

Job description

Placements24 is seeking a proactive Retail Floor Supervisor for our Mahikeng, North West store. The role focuses on leading daily sales floor activities, delivering top-tier customer service, and supporting management to maintain high presentation and engagement standards.

You will motivate sales associates, oversee stock and POS transactions, and ensure policies are followed. The ideal candidate brings leadership potential, strong communication, and a passion for retail in a fast-paced