Store Floor Leader: Drive Customer‑Centric Ops & Growth

TFG (The Foschini Group)

Wes-Kaap

On-site

ZAR 260,000 - 380,000

Full time

14 days+
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Job summary

TFG (The Foschini Group) is seeking a store leadership professional for Totalsports. The role emphasizes exceptional leadership to the store team, driving operational excellence with a customer-centric mindset and motivating staff to achieve targets.

You will manage priorities, merchandising input, and visual standards to ensure strong store performance. The ideal candidate brings 3+ years of retail experience with leadership exposure, high flexibility, and superior communication skills to build

Qualifications

  • Matric certificate required.
  • Minimum 3 years retail experience with at least 1 year store leadership experience.
  • High flexibility and ability to adapt to different customers and situations.
  • Strong leadership, interpersonal and communication skills.
  • Ability to work a flexible schedule to meet business needs.

Responsibilities

  • Support store management to provide outstanding leadership to the store team.
  • Ensure the team delivers operational excellence with a customer-centric mindset.
  • Motivate and engage the store team.
  • Allocate time effectively; manage multiple tasks and priorities.
  • Provide input and manage merchandise and visual standards.
  • Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals).

Skills

Store leadership
Retail experience
Customer service
Communication
Multitasking
Strategic sales planning
Sales process management
Customer value management
Independent work

Education

Matric certificate

Job description

TFG (The Foschini Group) is seeking a store leadership professional for Totalsports. The role emphasizes exceptional leadership to the store team, driving operational excellence with a customer-centric mindset and motivating staff to achieve targets.

You will manage priorities, merchandising input, and visual standards to ensure strong store performance. The ideal candidate brings 3+ years of retail experience with leadership exposure, high flexibility, and superior communication skills to build

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